Transportation Compliance Inspector

San Diego Metropolitan Transit System (MTS)San Diego, CA
$49,204 - $69,869Onsite

About The Position

For-Hire Vehicle Administration is responsible for overseeing the safe and compliant operation of for-hire transportation services throughout San Diego County. We're looking for a Regulatory Inspector to play a critical role in that effort through inspections, investigations, compliance activities, and by building positive relationships with drivers, permit holders, and industry stakeholders. This is an opportunity to make a direct impact on public safety while supporting the safe and compliant operation of for-hire transportation services throughout San Diego County. You'll work in a dynamic field environment, engaging with drivers, permit holders, and industry stakeholders while helping ensure transportation providers meet the standards that keep communities moving safely. The Regulatory Inspector performs specialized inspections and enforces ordinances, regulations and laws governing for-hire vehicles, including but not limited to, taxicabs, jitneys, charter, low-speed vehicles, sightseeing vehicles, non-emergency medical vehicles, sedans, vans, minibuses, and buses.

Requirements

  • Minimum education requirement: High School diploma or GED
  • Experience in Code Compliance, Law Enforcement, or a related enforcement environment preferred
  • Experience conducting inspections, investigations, or compliance activities
  • Strong communication, report-writing, and customer service skills
  • Ability to interpret and apply regulations, policies, and ordinances
  • Ability to work independently while exercising sound judgment and professionalism
  • Valid California Driver License
  • Bilingual English/Spanish skills are highly desirable
  • Automotive, mechanical, or vehicle service experience is a plus
  • Knowledge of or ability to learn MTS policies and regulations; ability to read, understand and apply MTS policies, regulations and union labor contracts; ability to write letters, memoranda and reports using clear, concise and grammatically correct English; ability to speak clearly, distinctly and effectively in person-to-person or small group situations using tact and diplomacy; ability to coordinate and initiate actions necessary to implement decisions and delegate responsibilities to appropriate personnel; ability to establish and maintain priorities in order to complete assignments by deadlines without detailed instructions; skill in verifying the accuracy and completeness of forms and reports; ability to complete a variety of inspections, administrative tasks and enforcement activities for the Taxicab Administration department in a timely, accurate manner with minimal supervision; ability to interact in a professional and friendly manner the general public and MTS employees; knowledge of Microsoft Word and Excel and the ability to learn and use other software that MTS might have or acquire; ability to communicate effectively with individuals from various backgrounds; ability to operate independently, but also function well as part of a team; ability to exercise good judgment in making routine decisions; bilingual skills (English/Spanish) are highly encouraged.
  • Possess a high school or GED.
  • Prior experience in Code Compliance or Law Enforcement is required.
  • Must possess and maintain a valid California driver's license and be bondable with no previous criminal record.
  • Must be able to pass within three (3) months of hire, or have previously passed, an 832 PC POST Certified Course in Laws of Arrest.

Nice To Haves

  • Journey-level mechanic experience and bilingual skills in English and Spanish are preferred, but not required.
  • A combination of relevant education and experience may be acceptable.

Responsibilities

  • Patrol throughout San Diego County in a marked MTS vehicle to enforce laws, regulations, and ordinances governing for-hire transportation services
  • Conduct vehicle and driver inspections to ensure compliance with local, state, and federal requirements
  • Verify permits, insurance coverage, DMV registrations, and driver credentials
  • Issue warnings, administrative violation notices, and citations when necessary
  • Investigate passenger complaints and document findings through detailed reports
  • Remove unsafe vehicles from service and help ensure public safety standards are maintained
  • Build positive working relationships with drivers, permit holders, law enforcement agencies, regulatory partners, and industry stakeholders
  • Provide driver safety awareness and compliance training
  • Testify in court when required regarding enforcement actions and investigations
  • Maintain accurate records and support administrative functions within the For-Hire Vehicle Administration department
  • Enforces policies, regulations, ordinances and laws passed by the State of California and MTS Board of Directors governing vehicles for hire, including but not limited to, taxicabs, jitneys, charter, low-speed vehicles, sightseeing vehicles, non-emergency medical vehicles, sedans, vans, minibuses, and buses.
  • Performs specialized inspections and determines a vehicle's fitness for operation.
  • Gains vehicle permit holders' compliance with respect to vehicle and regulatory requirements.
  • Issues administrative violation notices and citations as a public officer.
  • Prepares comprehensive written reports on all violations and citations and testifies in court when subpoenaed.
  • Ensures that for-hire vehicles are in compliance with applicable local, state and federal safety standards and regulations.
  • Performs other duties as assigned.

Benefits

  • Pension + Retirement: Defined benefit pension (CalPERS), Social Security, and optional 457(b)/401(a) plans
  • Health Coverage: Medical, dental, and vision with MTS covering up to 90% of medical premiums
  • Time Off: 18 days of PTO to start + 13 paid holidays
  • Insurance: Employer-paid life, AD&D, and disability coverage
  • Perks: Free transit passes, wellness reimbursements, and tuition assistance (up to $5,000/year)
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