Transportation Communication Specialist - $5,000 Sign-on Bonus!
About The Position
The Transportation Communications Specialist (TCS) works in the LifeFlight Transport Coordination Center (TCC), coordinating ground transportation for patients to and from Vanderbilt University Medical Center, Monroe Carell Jr. Children's Hospital at Vanderbilt, Vanderbilt Psychiatric Hospital, Vanderbilt Wilson County Hospital, Vanderbilt Bedford Hospital, Vanderbilt Tullahoma-Harton Hospital, Tennova Healthcare – Clarksville, Vanderbilt Health One Hundred Oaks clinics, and other Vanderbilt Health freestanding clinics and surgery centers in the Nashville area. The role coordinates and documents safe, efficient, and accurate patient transportation; operates advanced communication systems and equipment; and provides clear, courteous information and emergency notifications to internal and external stakeholders. The TCS handles high-volume calls and must maintain composure and sound decision-making in high-pressure, time-sensitive situations. The position applies medical terminology and local geography knowledge to transport operations and supports the TCC through ongoing professional development and additional duties as assigned.
Requirements
- High school diploma or GED.
- Relevant work experience; experience level listed as less than one year.
- Emergency Medical Dispatcher certification from the Association of Public-Safety Communications Officials (APCO).
- Emergency Medical Technician Basic licensure.
Responsibilities
- Coordinate and document safe, efficient, and accurate ground transportation for patients.
- Operate and maintain proficiency with advanced communication systems and equipment.
- Provide clear, concise, and courteous information and emergency notifications to internal and external stakeholders.
- Manage high-volume phone systems to ensure prompt and professional call handling.
- Maintain composure and decision-making clarity in high-pressure and time-sensitive situations.
- Apply knowledge of medical terminology and local geography to support transport operations.
- Engage in continuous professional development to enhance skills and departmental support.
- Perform additional duties as assigned to support the TCC’s mission.
Benefits
- The role may include health, disability, retirement, and/or wellness offerings as part of a comprehensive benefits package.
- $5,000 sign-on bonus.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
