Emergency Communication Specialist (LifeFlight), Variable Shifts - $5,000 Sign on Bonus

Vanderbilt University Medical Center•Nashville, TN

1d•Onsite

About The Position

Vanderbilt Health is the region's largest comprehensive academic health system, comprising eight hospitals and over 180 clinics. We are dedicated to providing world-class care, advancing medicine through patient care, education, and research, and fostering a collaborative and supportive environment. The LifeFlight OEC is seeking an Emergency Communication Specialist to perform flight coordination, ground and event communications coordination, provide information and emergency notification to customers, and work with advanced communications systems. This role emphasizes continuous professional development and excellent customer service, with a focus on proactive operational support.

Requirements

LIC-Emergency Medical Technicians Basic - Licensure-Others
Relevant Work Experience
High School Diploma or GED
Must be available to work holidays and weekends.
Experience Level: Less than 1 year

Nice To Haves

911 Dispatch Experience Preferred

Responsibilities

Performs and documents safe, efficient, and accurate flight coordination.
Understands the operations and applications of all communication equipment.
Communicates information and emergency notification to customers in an efficient, concise, and courteous manner.
Performs tasks that are typically routine that may impact team's performance with occasional guidance.
Utilizes some discretion and research to solve routine problems.
Applies knowledge of standards, established processes, and procedures that apply to your own job.
Provides guidance to entry-level co-workers.
Continuously improves own skills by identifying development opportunities.
Seeks to understand colleagues' priorities, working styles, and develops relationships across areas.
Openly shares information with others and communicates in a clear and courteous manner.
Invests time to understand the problems and needs of others and how to provide excellent service.
Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner.
Listens carefully to understand the issues and provides accurate information and support.
Checks work quality before delivery and asks relevant questions to meet quality standards.
Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department.
Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service.
Displays understanding of how personal actions will impact departmental resources.
Uses accurate information and good decision-making to consistently achieve results on time and without error.
Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them.
Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action.
Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work.