TRANSPORTATION BROKERAGE SPECIALIST

ARIES FREIGHT SYSTEMS LP•Houston, TX

4d•Onsite

About The Position

A Transportation Brokerage Specialist is in charge of planning a company's transportation, including the most economical and quickest routes for shipping merchandise to and from destination, contracting for common carrier and other transportation facilities, negotiating with carriers for adjustments for damages to merchandise, and making the necessary rearrangements resulting from delays, damages, or irregularities in transit, is performing exempt work. Transportation Brokerage Specialist primary duty is the performance of office non-manual work directly related to the management or general business operations. The employee's primary duty must include but not limited to the exercise of discretion and independent judgment with respect to matters of significance.

Requirements

Two years experience
Respond promptly and professionally to customer needs
Identifies and resolves problems in a timely manner
Strong communication skills with multi-faceted and diverse backgrounds
Balance team and individual responsibilities
Excellent customer service skills
High School Diploma or GED
Proficient in MS Word, Excel and Outlook
General office equipment capable
Out of gage and heavy haul knowledge
Ability to work in a fast-paced environment

Responsibilities

Enters shipment information into the computer system, with specific information as it relates to the account
Enter carrier packets into the companys TMS.
Monitors and follows up to ensure that loads are moving according to schedule and expectations of the customer
Update Account supervisors of any delays or issues with shipments in transit and at pick up locations.
Communicates load status with customers and the Brokerage team.
May assist the Brokerage team with Booking and dispatching of loads during peak periods.
May assist with the billing process and capturing of hard copy proof of deliveries
Assist with the outsourcing of loads to other trucking companies sources
Handles flat bed, step decks, full and partial loads
respond to email requests and phone calls