Customs Brokerage Specialist

Alba Wheels Up•San Francisco, CA

21h•$24 - $31

About The Position

Alba Wheels Up is a premier Customhouse broker and Freight Forwarder. Alba Wheels Up has become the standard for the expertise needed to handle the Wearing apparel, Perishable, Electronics and Marble & Stone sectors, traditionally the most difficult commodities to both harmonize and provide supply chain management to. Our Global network provides true door-to-door service and supply chain management required in today's logistics environment. Our advanced transport management platform ensures visibility of our client's freight from point to point. All team members are encouraged and supported to obtain their career and personal goals while working in world class facilities.

Requirements

High school diploma or equivalent
A minimum of 3 years of experience in Customs Brokerage for both air and ocean shipments
Good communication skills (verbal and written)
Ability to work in a high pressure environment
Must be detailed oriented
Proficient in Windows and Microsoft Office Suite
Knowledge of Customs Brokerage software
Must be a team player

Nice To Haves

Experience working with Cargowise is a plus
Customs Brokerage license is a plus

Responsibilities

Providing and maintaining effective customer service and satisfaction
Provide information to resolve customer shipment related issues
Interact with management and personnel to establish service criteria and meet customer requirements
Processing Customs brokerage for air and ocean shipments
Data entry and processing of various import related documentation for submission to U.S. Customs and PGA’s (participating Government Agencies)
Follow up on Customs matters and resolve problems
Answer both customer inquiries and inter-company inquiries
Handle remote filings
Classify goods in the harmonized tariff schedule (broad range of commodities)

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