Transportation Associate

Mass General Brigham • Boston, MA

6d • Onsite

About The Position

The Transportation Associate is responsible for safely, efficiently, and courteously transporting patients within hospital premises. The role transports patients to and from hospital departments while prioritizing their comfort and safety, using hospital-provided wheelchairs, stretchers, or beds. The associate assists patients with boarding and disembarking, responds respectfully to patient and family needs, and coordinates transport with nursing staff, physicians, and other healthcare professionals. The position is onsite at 332 Hanover Street and is listed as 40 hours per week on days.

Requirements

• High school diploma or equivalent.
• Required Class D Passenger Vehicle Driver's License.
• Ability to handle patients with care, empathy, and patience.
• Strong communication and interpersonal skills.
• Ability to work effectively in a team and in a fast-paced environment.
• Basic knowledge of medical terminology and hospital procedures.
• Ability to lift and maneuver patients and equipment safely.

Nice To Haves

• 1–2 years of experience in a healthcare or customer service role.

Responsibilities

• Safely transport patients using hospital-provided wheelchairs, stretchers, or beds to designated departments or locations.
• Assist patients with boarding and disembarking as needed, ensuring their comfort and safety.
• Interact with patients and their families in a compassionate and professional manner.
• Address patient concerns or needs promptly and respectfully.
• Communicate with nursing staff, physicians, and other healthcare professionals to coordinate patient transport needs.
• Report changes in a patient's condition or concerns to appropriate medical personnel.

Benefits

• Comprehensive benefits.
• Career advancement opportunities.
• Differentials, premiums, and bonuses as applicable.
• Recognition programs designed to celebrate contributions and support professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED