Transportation Associate

Mass General Brigham•Boston, MA

7d•$18 - $24•Onsite

About The Position

Responsible for the safe, efficient, and courteous transportation of patients within the hospital. Transports patients to and from hospital departments while prioritizing their comfort and safety, using hospital-provided wheelchairs, stretchers, or beds. The role involves assisting patients with boarding and disembarking, communicating with patients and families, coordinating transport with healthcare professionals, and reporting patient condition changes or concerns to medical personnel. The position is onsite at 332 Hanover Street and is listed as 40 hours, days.

Requirements

High school diploma or equivalent.
Class D Passenger Vehicle Driver's License (State License), required.
Ability to handle patients with care, demonstrating empathy and patience.
Strong communication and interpersonal skills.
Ability to work effectively in a team and in a fast-paced environment.
Basic knowledge of medical terminology and hospital procedures.
Ability to lift and maneuver patients and equipment safely.

Nice To Haves

One to two years of experience in a healthcare or customer service role preferred.

Responsibilities

Safely transport patients using hospital-provided wheelchairs, stretchers, or beds to designated departments or locations.
Assist patients with boarding and disembarking as needed, ensuring their comfort and safety.
Interact with patients and their families in a compassionate and professional manner.
Address patient concerns or needs promptly and respectfully.
Communicate with nursing staff, physicians, and other healthcare professionals to coordinate patient transportation needs.
Report changes in a patient's condition or other concerns to appropriate medical personnel.