Transportation Assistant

Western Home Communities • Madrid, IA

5d • Onsite

About The Position

Madrid Home is seeking a caring and compassionate individual to join our team as a Transportation Assistant. In this role, you will provide safe and reliable transportation for residents to appointments, events, and activities while delivering exceptional customer service and support. We are committed to providing dignified, compassionate care and creating a positive experience for every resident we serve.

Requirements

• High school diploma or equivalent required
• Valid driver’s license with a driving record that meets insurance requirements
• Strong communication and interpersonal skills
• Ability to assist residents with mobility needs in a safe and respectful manner

Nice To Haves

• Current CDL preferred or willingness to obtain within 6 months of hire
• CPR certification preferred or willingness to obtain upon hire

Responsibilities

• Provide safe, timely, and courteous transportation services for residents traveling to appointments, events, and activities
• Assist residents with boarding and exiting vehicles, including support with wheelchairs, walkers, and medical equipment
• Ensure all required transportation documentation is completed accurately and in a timely manner
• Maintain a positive and professional attitude while delivering excellent customer service
• Support resident safety and comfort throughout transportation services
• Receive and respond positively to resident and team feedback

Benefits

• Ability to be paid early
• Shift Differential
• An alternate wage scale is available for those who choose to waive benefits
• Continuing Education Opportunities
• Tuition and Student Loan reimbursement (Full-time)
• Health, Dental, and Vision insurance
• Flexible PTO
• 401k Match
• Employee Assistance Program
• And much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED