Transportation Aide

Advanced Health Care of Nashville•Nashville, TN

About The Position

The Transportation Aide manages transportation services for facility residents, overseeing scheduling and coordination for medical appointments, therapies, outings, and other destinations. The role ensures residents are transported safely and on time while complying with applicable regulations and facility policies. The position is part-time and works weekdays and weekends, with hours from 8:00 AM to 6:00 PM based on needs. Work is performed in a medical setting and while operating a vehicle. The aide may push wheelchairs and assist residents with mobility, maintain transportation records and vehicles, and respond to transportation requests and concerns from residents, families, and staff.

Requirements

  • At least 1 year of experience in transportation or a similar role; healthcare or senior living experience is preferred.
  • CNA license is stated as required in the qualifications section.
  • Knowledge of transportation regulations and safety standards, including standards specific to healthcare facilities.
  • Strong organizational and communication skills, with the ability to multitask and prioritize effectively.
  • Strong customer service and interpersonal skills, with a compassionate, patient-centered approach.
  • Valid driver's license and a driving record that meets company policy requirements.
  • Ability to push wheelchairs and assist residents with mobility as needed.
  • Ability to sit, stand, bend, reach, talk, hear, stoop, kneel, crouch, stretch, and twist.
  • Manual dexterity and coordination to operate vehicles and assist residents.
  • Visual and auditory acuity to navigate traffic safely and communicate with residents and staff.
  • Stamina to stand and walk for extended periods while working with and transporting patients.
  • Ability to accept criticism and handle high-stress situations calmly and effectively.

Nice To Haves

  • Experience in a healthcare or senior living setting.
  • CNA experience is mentioned as preferred in the experience qualification.
  • A valid Certified Nursing Assistant license is also described as preferred, despite being listed as required elsewhere in the posting.

Responsibilities

  • Coordinate transportation for residents to medical appointments, therapies, and other off-site activities.
  • Develop and maintain schedules that account for resident needs, staff availability, and vehicle availability.
  • Communicate transportation arrangements clearly and promptly to residents, families, and staff.
  • Ensure transportation services comply with applicable state and federal regulations and facility policies.
  • Maintain trip logs, mileage records, vehicle maintenance records, and other accurate transportation documentation.
  • Inspect transportation vehicles regularly, ensure they meet safety standards, and promptly address maintenance issues.
  • Provide customer service to residents and families, responding to concerns and special transportation needs.
  • Serve as a contact for transportation inquiries and requests from residents and staff.
  • Maintain confidentiality and respect resident privacy.
  • Manage transportation resources, including vehicles, fuel, and supplies.
  • Develop and monitor transportation budgets and identify potential cost savings and efficiencies.
  • Work with facility leadership to assess transportation needs and recommend improvements or enhancements.
  • Perform other duties as requested by management.
  • Maintain attendance and punctuality according to the schedule designated by the department supervisor or manager.
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