Transportation Aide

WOODBROOK ASSISTED LIVING RESIDENCE•City of Elmira, NY

About The Position

The Transportation Aide, in the Residential Department, transports residents to and from appointments and provides safe, reliable, courteous, and efficient transportation. Under the direct supervision of the RCA Director and Case Manager, the aide prepares and maintains the vehicle, prioritizes resident safety, and maintains orderly transportation operations. The role must comply with applicable New York State Department of Health requirements under Part 487 as they apply to its activities. The aide maintains a clean, safe vehicle; assists residents when boarding and exiting; secures seat belts and wheelchairs; and keeps aisles unobstructed. The aide monitors vehicle performance and reports problems or maintenance needs, keeps up with provider locations and route planning, and follows traffic signs and speed limits. The position also involves in-service training, communication about resident and department needs, courteous interactions with residents and others, and familiarity with facility fire and evacuation procedures. Regular, punctual attendance and other related duties are required.

Requirements

High school diploma or equivalent preferred; alternatively, two years of high school experience.
Be at least 18 years old.
Be emotionally, mentally, and physically able to provide services and supervision.
Meet pre-employment requirements, including a physical examination, TB test, drug screen, and fingerprinting.
Ability to speak, read, and write English and speak the predominant language of the facility.
Ability to recall and follow instructions.
Ability to work with diverse populations and adapt to changes.
Ability to work independently and collaboratively within a team environment.
Attention to detail and organizational and multitasking skills, including the ability to prioritize tasks effectively.
Excellent communication and interpersonal skills with a customer-service-oriented approach.
Ability to make independent decisions when warranted.
Maintain regular and punctual attendance.

Responsibilities

Transport residents to and from appointments safely, reliably, courteously, and efficiently.
Prepare the vehicle for operation and maintain its safety and cleanliness.
Plan routes and maintain knowledge of provider locations to support timely transportation.
Assist residents when boarding and exiting the vehicle, ensure passengers wear safety belts, secure wheelchairs properly, and keep aisles clear.
Monitor vehicle performance and notify the appropriate manager of vehicle problems and scheduled or necessary maintenance.
Follow highway traffic signs and speed limits.
Attend required in-service training and keep pace with changes in residents’ needs.
Promote quality customer service and teamwork.
Inform the RCA Director and Case Manager of duties or problems affecting orderly department operations.
Report facility items requiring repair and unusual or out-of-character observations of residents to management.
Maintain polite, sensitive, mature, and cooperative relationships with residents, visitors, community members, and employees.
Learn and follow Woodbrook’s fire and evacuation procedures, including fire alarm locations and evacuation routes.
Maintain regular and punctual attendance and perform other related duties as required.