Transportation Adjuster Property Damage

Acrisure•Chicago, IL

1d•Onsite

About The Position

Acrisure is seeking an experienced Transportation Adjuster - Property Damage to handle property damage and liability claims involving commercial auto, trucking, and transportation exposures. This role is responsible for investigating and evaluating claims, assessing coverage and liability, determining damages, establishing reserves, negotiating settlements, and supporting timely and appropriate claim resolution. The ideal candidate will have experience working in a TPA environment and bring significant commercial transportation claims experience, including strong knowledge of automobile physical damage (APD) and property damage claims. Experience handling cargo claims is beneficial. Success in this role requires strong technical claims knowledge, exceptional organization, sound judgment, and the ability to effectively manage claim activity while building productive relationships with clients, insureds, claimants, vendors, and other business partners.

Requirements

7+ years of commercial auto, trucking, or transportation claims handling experience required
Strong experience handling complex commercial transportation property damage and liability claims required
Strong knowledge of automobile physical damage (APD) claims processes required
Strong understanding of commercial auto and trucking insurance principles, including coverage, liability, damage evaluation, reserving, negotiations, and settlements
Experience working in a third-party administrator (TPA) environment required
Experience managing claim inventories while maintaining quality, productivity, and regulatory standards
Experience working effectively in a virtual or remote environment
High school diploma or equivalent required
Active adjuster license required
Strong analytical, negotiation, problem-solving, and decision-making skills
Strong organizational skills with the ability to manage multiple claims, priorities, and deadlines
Excellent written and verbal communication skills with the ability to build effective relationships with clients, insureds, claimants, vendors, and internal stakeholders
Proficiency with claims management systems and Microsoft Office applications

Nice To Haves

Experience handling cargo claims is beneficial
Cargo claims experience beneficial
Experience communicating with attorneys or law firms regarding represented property damage claims beneficial
Multi-jurisdictional commercial transportation claims experience highly beneficial
Multi-jurisdictional adjuster licensing beneficial
College degree or equivalent education and experience beneficial
Additional insurance education, professional designations, or claims-related certifications beneficial

Responsibilities

Investigate and manage automobile physical damage (APD), property damage, and related liability claims involving commercial transportation exposures
Evaluate coverage, liability, damages, reserves, negotiation strategy, and settlement opportunities
Handle physical damage and property damage claims involving specialized motor coach and trucking programs
Review complex or escalated claim matters and develop appropriate and timely resolution strategies
Maintain accurate claim diaries, documentation, reserves, and file activity throughout the life of each claim
Ensure claims are handled in accordance with applicable state and federal requirements across multiple jurisdictions
Partner with internal teams, vendors, clients, and other stakeholders to resolve complex or escalated claim matters
Communicate with clients, insureds, claimants, vendors, and internal business partners to support successful claim outcomes
Communicate effectively with attorneys and law firms regarding represented property damage claims
Negotiate settlements and support efficient, accurate, and customer-focused claim resolution
Perform additional duties and projects as assigned