Transport & Warehouse Supervisor - Boston

Biocair•,

2d•Onsite

About The Position

The Transport & Warehouse Supervisor leads local transport and warehouse operations in Boston, supporting operational excellence, compliance, customer satisfaction and team development. Reporting to the Transport & Warehouse Manager, the role combines people leadership, operational performance management, fleet oversight, data ownership and process improvement. The Supervisor works with operational teams, IT, Procurement, Customer Care, Business Development, suppliers, customers and other internal stakeholders to support a safe, efficient and high-performing transport operation. The company welcomes candidates with backgrounds in logistics, transport planning, dispatch, fleet operations or other transferable operational leadership roles. Applicants must have the right to work in the United States; visa sponsorship is not available. Offered candidates undergo pre-employment screening, including a denied party background check, motor vehicle records check and E-Verify work authorization check. Applications close Tuesday 3 November 2026, although the vacancy may close earlier if sufficient applications are received.

Requirements

Experience leading logistics, transport planning, dispatch or comparable operational teams.
Ability to analyse operational data and use insights to improve performance.
Experience implementing process improvements and solving operational challenges.
Strong leadership, coaching and team development capability.
Ability to balance operational priorities while maintaining service quality and compliance.
Advanced Microsoft Office skills, including Excel, Outlook, Teams and Word.
Must have the right to work in the United States.

Nice To Haves

Experience in pharmaceutical, life sciences or regulated logistics environments.
Freight forwarding or specialist transportation operations experience.
Fleet management exposure.
Experience acting as a systems super-user, product owner or business process owner.
Experience supporting data quality and operational reporting initiatives.

Responsibilities

Lead, coach and develop Transport & Warehouse team members.
Act as an escalation point for shipment deviations and operational challenges.
Own and maintain local transport processes and supporting SOPs.
Analyse operational data and performance metrics to identify trends and opportunities for improvement.
Establish, monitor and improve transport KPIs.
Design and implement corrective and preventative actions (CAPAs).
Support fleet maintenance planning, servicing schedules and record management.
Collaborate with suppliers, customers and internal stakeholders to improve service performance.
Act as local Product Owner for transport management system functionality.
Own local transport data quality standards and conduct regular audits.
Support customer and compliance audits.
Promote health, safety, compliance and risk management across transport and warehouse activities.