About The Position

The Transport Service Associate transports patients and items—including medical records, mail, specimens, supplies, medication, and equipment—throughout the facility. The role involves moving patients between departments, care areas, and testing areas by wheelchair, stretcher, or bed, and communicating arrivals and departures to appropriate staff and customer service representatives. The associate assists with patient transfers and follows instructions from nursing staff when special handling or assistance is needed. The position requires adherence to safety, infection-control, regulatory, corporate, and confidentiality requirements. Employees are expected to participate in facility and department programs, training, and performance improvement activities, maintain a professional image, and follow the department attendance policy. Other duties may be assigned.

Requirements

  • High school diploma or GED.
  • Act 34 Criminal Background Clearance Certificate.
  • Act 33 Child Abuse Clearance Certificate.
  • Act 73 FBI Fingerprinting Criminal Background Clearance Certificate.

Responsibilities

  • Safely transport patients between departments, patient care areas, and testing areas by wheelchair, stretcher, or bed, communicating arrivals and departures to appropriate staff and customer service representatives as needed.
  • Deliver medical records, test results, specimens, mail, medical supplies, equipment, medication, isolation gowns, and other requested items.
  • Meet performance standards for moving patients and objects.
  • Assist with transferring patients from beds to transportation and back to beds.
  • Request and obtain instructions or assistance from nursing staff for patients requiring isolation techniques, two-person lifts, oxygen during transport, or special handling of support devices.
  • Adhere to corporate citizenship standards and regulatory and corporate requirements and expectations.
  • Participate in facility and department programs, training, and performance improvement activities; maintain a professional image and follow the department attendance policy.
  • Follow safety and infection-control policies and practices, including OSHA requirements, product usage, PPE, handwashing, isolation procedures, safe waste handling, and emergency codes and responses.
  • Perform other duties as assigned.
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