Transport Network Engineer III

Leidos•Pearl Harbor, HI

2d•Onsite

About The Position

The Transport Network Engineer supports DISA-PAC at Ford Island, Hawaii, sustaining and maintaining secure, reliable, and uninterrupted Department of Defense network services. The role performs network design and engineering, problem and change management, and incident escalation support across transport platforms. The engineer designs network management systems, develops methods of procedure, analyzes and tests architecture, implements approved technical refreshes and upgrades, and installs hardware on operational nodes. The role deploys network changes and monitors customer traffic, recommends operational and maintenance best practices, and provides ad hoc engineering support, data gathering, modeling, flowcharts, and network configuration recommendations. The position also isolates and troubleshoots faults across optical/fiber transport, SONET, DWDM, TDM, and cryptographic systems; coordinates root cause analysis with engineers, vendors, and customers; maintains ServiceNow tickets and the MSS database; and reports situational awareness to customers and management. Additional work includes supporting Authorized Service Interruption activities, coordinating maintenance windows and technician dispatch, working with Problem Management stakeholders, and gathering information from vendor technical assistance centers for hardware replacement orders.

Requirements

Currently possess DoD 8750 certification at IAT Level II, such as Security+ CE or equivalent.
Bachelor's degree and 4–8 years of relevant experience, or a master's degree and 2–6 years of relevant experience; equivalent combinations of education and experience are accepted.
Currently possess an active Secret security clearance.
Be proficient in one or more transport platforms, such as CIENA 6500, CIENA Corestream, Cisco NCS2K, Cisco MSPP 15454/15310, Sycamore ODXC 16K/9K, XTERA, and ancillary equipment.
Have experience analyzing section, line, and path events on optical networks.
Have experience with end-to-end system loopback testing and troubleshooting on transport networks.
Have exposure to troubleshooting, assessment, root cause analysis, and restoration of optical networks.
Have experience working with service providers and/or enterprise transport systems using Cisco or CIENA devices.
Have experience with ports and protocols for DWDM and SONET technologies.

Nice To Haves

Proficiency in Ciena and/or Cisco configuration, troubleshooting, and design.
Experience with power systems and network timing.
Experience with DWDM and SONET.
Understanding of Physical (Layer 1) and Data Link (Layer 2) network troubleshooting.
CIENA 6500 configuration, troubleshooting, and design experience.
CISCO 4200 configuration, troubleshooting, and design experience.
CISCO NCS2K configuration, troubleshooting, and design experience.
Cryptographic system configuration, troubleshooting, and design experience.
Physical cable plant and wiring experience.
Excellent project, technical, interpersonal, presentation, and problem management skills.
Extensive network integration experience across a variety of network protocol standards.
Ability to communicate detailed technical information about troubleshooting and implementation orally and in writing.
Familiarity with DoD regulations and directives.

Responsibilities

Perform network management system design, develop Methods of Procedure, and analyze, test, or modify architecture for approved technical refreshes and upgrades.
Implement new network hardware, including shelves and cards, on operational nodes.
Deploy network changes and monitor customer traffic for impacts.
Recommend network operation and maintenance best practices to the manager.
Provide ad hoc engineering support, gather statistics and data, model network configurations, create or update flowcharts, and recommend efficient configurations.
Provide engineering incident management escalation support.
Perform fault isolation, analysis, and troubleshooting across transport, optical/fiber, DWDM, TDM, and cryptographic systems.
Work with Transport, IP, and Unified Capabilities engineers, vendors, and customers to determine root causes.
Update ServiceNow tickets with accurate documentation and provide situational awareness reports to customers and management.
Maintain the Mission Support Services database to accurately reflect the real-time network.
Support Authorized Service Interruption activities by collecting site and device data, scheduling maintenance windows, coordinating technician dispatch, and confirming site personnel availability.
Work with the Problem Coordinator and Government customer to troubleshoot and resolve Problem Management candidate tickets.
Coordinate with vendor Technical Assistance Center personnel to gather information for hardware replacement orders.