Engineer III - Network

HonorHealth•Phoenix, AZ

7d•Hybrid

About The Position

The Network Engineer III researches, develops, tests, analyzes, and documents WAN and LAN infrastructure. The role performs routine operational tasks, maintenance, project work, installation, and support, and provides guidance, mentoring, and training. It participates in an on-call support rotation to facilitate off-hour work for incidents, upgrades, patches, and project tasks. The engineer works with network infrastructure and services including switching, routing, DHCP, DNS, NTP, wireless, firewalls, and related systems. The role supports network performance, security, resilience, and functionality through design, implementation, monitoring, troubleshooting, maintenance, and collaboration with network architects and developers. It also responds to customer needs, completes IT governance and project assignments, and works to achieve project milestones.

Requirements

Bachelor's degree in Computer Science, Computer Information Systems, or a related discipline, or four years of related work experience.
Six years of experience designing, planning, deploying, documenting, maintaining, and diagnosing switching, routing, DHCP, DNS, NTP, wireless, NGFW, ADC, WAN, IP voice and video, and copper/fiber cabling.
May be required to complete a Q&A and lab exercise to verify skill set.

Nice To Haves

Bachelor's degree in Computer Science, Computer Information Systems, or a related discipline.
Eight years of experience in network design, implementation, and management and healthcare; developing large-scale distributed, semantically interoperable systems; network architecture modeling to meet development specifications; and designing and developing interfaces and interoperability solutions for mixed network environments, including virtual networks, Linux/Windows, and integration techniques.
Cisco Certified Design Professional or Cisco CCNP, CCDP, CCDE, CCIE, CCAr, or ONS certification.
Infoblox CINA, CICA, CICE, or CIST certification.
Palo Alto ACE or PCNSE; Aruba ACMA, ACMP, ACMX, ACDX, ACCA, ACCP, ACSP, or AWMP certification.
ISC2 CAP, CCFP, CCSP, or CISSP certification.
FLUKE XG, VSS, TruView, CSA, or AirMagnet certification.
Citrix CCA, CCP, or CCE; F5 CA, CTS, CSE, CADE, or CADA certification.

Responsibilities

Research, develop, test, analyze, and document WAN and LAN infrastructure, including switching, routing, DHCP, DNS, NTP, and wireless networks.
Perform network maintenance, management, baselining, planning, patching, and updates.
Design system configurations; direct system installation; and design, document, and implement system standards and solutions that improve resilience, functionality, and performance.
Monitor systems, troubleshoot and analyze network outages and incidents, schedule upgrades and routine maintenance, and collaborate with network architects and developers to optimize the network.
Investigate data network faults, establish and enforce network security policies, and monitor system traffic.
Support and administer firewall environments to secure network traffic and minimize risk.
Listen to customers, identify and address their needs, and build rapport and positive working relationships with team members, managers, and departments.
Prioritize and promptly respond to customer needs according to severity; recognize service recovery opportunities and resolve issues.
Demonstrate HonorHealth's service tenets in interactions with staff, faculty, physicians, patients, families, and others.
Maintain a professional appearance and work environment.
Complete IT governance and IT project assignments to meet established project milestones.
Provide guidance, mentoring, and training, and participate in an on-call support rotation for off-hours incidents, upgrades, patches, and project work.