Transport Attendant
Ohio Ambulance Solutions•Euclid, OH
•Hybrid
About The Position
Ohio Ambulance Solutions is looking for Transport Attendants to join our Mobility Assistance Department. You’ll provide safe, compassionate, non-emergency transportation to individuals with behavioral health, developmental, cognitive, mobility, or other specialized support needs. This is more than simply driving someone from one place to another. You’ll help create a safe, respectful, and positive experience for every passenger.
Requirements
- 18 years or older
- Compassionate, patient, professional, and dependable
- Comfortable working with individuals who may have behavioral, developmental, cognitive, or emotional challenges
- Able to remain calm and professional in stressful situations
- Strong communicators and team players
- Able to use good judgment and make sound decisions
- Able to pass required background screening
- Willing and able to complete all required training
- Valid driver's license
- Current CPR certification
- Current First Aid certification
- EVOC certification — provided by Ohio Ambulance Solutions
- Any required municipal or company certifications
- Must be able to pass a drug screen and FBI/BCI background check.
- Must be able to physically assist passengers with entering, exiting, and transferring when needed.
- Employees must follow HIPAA and Ohio Ambulance Solutions privacy requirements and protect passenger information at all times.
Nice To Haves
- Experience in medical or wheelchair transportation, behavioral health, developmental disabilities, direct care, crisis intervention, de-escalation, or working with special needs populations is a plus.
Responsibilities
- Provide safe transportation and continuous passenger supervision.
- Assist passengers entering/exiting vehicles and perform hand-to-hand transfers when needed.
- Treat every passenger with dignity, patience, and respect.
- Monitor behavior and use approved verbal de-escalation techniques when necessary.
- Report medical, behavioral, safety, or operational concerns promptly.
- Communicate with Dispatch, managers, facilities, caregivers, and other team members.
- Complete transportation documentation and incident reports accurately.
- Keep vehicles and equipment clean, safe, fueled, and ready for service.
- Complete required training and competency programs.
- Support other Ohio Ambulance Solutions service lines as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
