Transplant Assistant, Abdominal Transplant Full-Time Days

Northwestern Memorial Healthcare•Chicago, IL

About The Position

The Transplant Assistant is a non-RN member of the intake team responsible for supporting the evaluation of organs, recipients, and donors. Working under the direction of the RN Transplant Coordinator, the Assistant facilitates the intake process from initial contact through transplant. The role reflects Northwestern Medicine’s mission, vision, and values and follows its Code of Ethics, Corporate Compliance Program, applicable policies and procedures, and regulatory and accreditation standards.

Requirements

  • Four years of high school education.
  • Medical experience, such as experience as a unit secretary or in a doctor’s office.

Responsibilities

  • Schedule initial recipient and donor appointments, special follow-up appointments, and medical work-ups.
  • Enter test orders and document and retrieve test results for RN evaluation.
  • Coordinate scheduling with physicians, admitting, the PFS liaison, laboratory, psychiatry, social work, and other relevant departments.
  • Assist with arrangements for living related and non-related organ donation and transplantation as directed by the RN Transplant Coordinator.
  • Assemble and distribute or mail information packets for patients and families for meetings, education sessions, or individual use.
  • Work with the PFS liaison to obtain insurance information for patients before or on the evaluation day.
  • Maintain contact with organ and donor candidates to obtain updated medical information and reports.
  • Maintain and update pre-transplant medical records, file documents, and enter data into databases.
  • Assist with ordering teaching supplies for RN Transplant Coordinators.
  • Participate on committees and attend meetings as appropriate.
  • Collaborate with other Clinical Coordinators to ensure responsibilities are covered during absences; rotate tasks as appropriate and approved by RN Transplant Coordinators.
  • Fax or mail medical information to case managers, referring physicians, and consulting physicians.
  • Work with the assigned RN Transplant Coordinator to complete job-specific tasks.
  • Set up and check in patients for group meetings.
  • Assist with collecting data.

Benefits

  • Competitive benefits, including tuition reimbursement, loan forgiveness, and 401(k) matching.
  • A wide range of benefits intended to support physical, emotional, and financial well-being and provide protection for unexpected life events.
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