About The Position

Ensures the coordination and continuity of care for transplant patients by assisting Transplant Coordinators and outpatient clinic staff in providing patient services. Provides clinical information to patients, referring doctors, laboratories, and insurance carriers. Assists with outside laboratory documentation in patient charts and reports abnormal results to the appropriate coordinator. Supports program data collection and preparation of monthly departmental reports, maintains program statistics using database systems and associated records, and coordinates departmental quality assurance projects.

Requirements

  • High school graduate.
  • Three to five years of progressively responsible secretarial or administrative experience.
  • Working knowledge of computer applications, including word processing and spreadsheet development.
  • Initiative and ability to take on responsibilities.
  • Demonstrated problem-solving ability.
  • Organized and versatile, with the ability to work independently.
  • Excellent communication skills.
  • Ability to require minimal supervision and exercise sound independent judgment.
  • Ability to work independently and/or in a team-oriented environment using appropriate CQI tools.
  • Ability to work with a diverse group of individual personalities.
  • Ability to work in an environment where access to and control of confidential information is significant.
  • Ability to work independently at a computer for extended periods.

Nice To Haves

  • Demonstrated knowledge of Access, Word, and Excel.

Responsibilities

  • Assist Transplant Coordinators and outpatient clinic staff in coordinating and maintaining continuity of care for transplant patients.
  • Provide clinical information to patients, referring doctors, laboratories, and insurance carriers.
  • Assist with documenting outside laboratory information in patient charts.
  • Report abnormal laboratory results to the appropriate coordinator.
  • Assist with program data collection and preparation of monthly departmental reports.
  • Maintain program statistics using database systems and maintain associated records.
  • Coordinate departmental quality assurance projects.
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