Transmission Service Technician

Granger Chevrolet•Orange, TX

About The Position

The Transmission Service Technician performs maintenance, diagnosis, and repair work on vehicle transmissions in accordance with dealership and/or factory standards. The role emphasizes customer satisfaction, efficient work habits, and personal service improvement. The technician monitors progress against customer satisfaction and production figures provided by the Service Manager and communicates diagnoses and required repairs to service advisors and customers in a non-technical manner. The technician is expected to stay current with changing automotive technology through formal training. This description outlines the general nature of the work and is not an exhaustive list of duties; responsibilities may be amended to meet business and organizational needs.

Requirements

  • At least 3 years of experience as a transmission technician.
  • Experience performing warranty and non-warranty inspections, diagnostics, maintenance, and repair service on various vehicle makes and models.
  • Proven track record of achieving or exceeding goals.
  • Outstanding communication skills.
  • Professional appearance and work ethic.
  • Positive attitude and high-energy personality.
  • Superior customer service skills.
  • Ability to read and comprehend instructions.
  • Ability to exercise good judgment.
  • Valid state driver’s license and good driving record.

Nice To Haves

  • Factory certification is preferred.

Responsibilities

  • Perform work specified on maintenance and repair orders efficiently and in accordance with dealership and/or factory standards.
  • Disassemble, diagnose, and repair vehicle transmissions.
  • Clean and inspect parts.
  • Provide labor and time estimates for additional automotive repairs.
  • Explain mechanical diagnoses and required repairs in a non-technical manner to service advisors and customers.
  • Participate in formal training sessions to keep up with changing automotive technology.
  • Inspect and test new vehicles and record findings so necessary repairs can be made.
  • Set personal service-improvement goals and monitor progress against customer satisfaction and production numbers provided by the Service Manager.

Benefits

  • Medical coverage.
  • 401(k) program.
  • Paid vacation.
  • Professional work environment.
  • Growth opportunity.
  • Competitive compensation and excellent earning potential.
  • Comprehensive training.
  • Unparalleled benefits.
  • Leadership that appreciates employees’ drive, skills, and ability.
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