Translator.Parent Outreach (Spanish)

Metro Nashville Public Schools • Nashville, TN

3d • Onsite

About The Position

The Parent Outreach Translator provides verbal interpretation and written translation between English and another language for school and district staff, helping ensure that parents receive school and district information and that multilingual students and families have equitable access to language services. The role serves as an interpreter at legally required meetings, including IEPs, disciplinary hearings, 504 plan meetings, and student support team meetings, while following district ethics and standards of practice. It also translates materials for assigned schools and district communications, connects families with appropriate support resources, and helps build welcoming relationships with multilingual families. The translator manages requests and service records in the district’s ticketing system, coordinates schedules and agendas with the Office of English Learners, and may conduct home visits in accordance with district policies and safety protocols.

Requirements

• High school diploma or GED.
• At least two years of applicable experience performing language translation duties.
• Proficient reading, writing, and oral communication in both English and the native language.
• Pass a proficiency test translating from English to the native language.
• Develop effective, accurate, grammatically correct written text for a variety of audiences.
• Familiarity with Microsoft Office Suite, including Word, Excel, Outlook, PowerPoint, and Publisher.
• Ability to establish and maintain working relationships, organize and prioritize work, work independently and as part of a team, and deal effectively with international parents and children.

Nice To Haves

• Experience with Exceptional Education terminology.

Responsibilities

• Provide translation and interpretation services to school and district staff to support equitable language access for multilingual students and families in accordance with federal requirements.
• Interpret at legally required meetings, including IEPs, disciplinary hearings, 504 plan meetings, and student support team meetings, following the district’s Interpreter Code of Ethics and Standards of Practice.
• Translate written materials for assigned schools and district-level communications as needed, following the district’s Translator Code of Ethics and Standards of Practice.
• Refer families to appropriate student and family support resources, such as social workers, counselors, academic programs, extracurricular activities, and specialized support services.
• Invite multilingual families to school events, promote language access, and foster a welcoming environment.
• Use the district’s designated ticketing system to manage translation and interpretation requests, update requesters on status, and document and report services provided.
• Coordinate a weekly schedule and daily agenda with the Office of English Learners and track services provided to inform planning, resource allocation, and language-access improvements.
• Conduct home visits as needed, accompanied by another MNPS or Metro Government employee and in accordance with district policies and safety protocols.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED