Translator

Family & Children's Services•Tulsa, OK

About The Position

The Translator provides written and oral translation services for clients of Family and Children Services across a variety of programs. The role supports client intake, therapy sessions, case management, and other clinical or administrative interactions, both in person and virtually. The Translator also helps staff understand cultural nuances that may affect communication or treatment, supports crisis intervention communications under supervision, and collaborates with clinical and administrative teams to improve language access services. The position is classified as safety-sensitive and is subject to drug and alcohol testing, including random testing.

Requirements

  • High school diploma or equivalent.
  • Deep understanding of Spanish and English, or another target language, including grammar, syntax, idioms, and cultural nuances.
  • Familiarity with translation methodologies and strategies for preserving meaning, tone, and context.
  • Knowledge of cultural norms and practices relevant to Spanish-speaking countries.
  • Ability to communicate clearly and accurately in writing and verbally in Spanish and English.
  • Strong ability to prioritize tasks and meet deadlines in a fast-paced environment.
  • Ability to work independently and collaboratively.
  • Ability to handle regional dialects and variations of Spanish, including Latin American and European Spanish.
  • Valid driver license and satisfactory driving record to use an agency or personal automobile to travel to locations outside the primary office.
  • Subject to drug and alcohol testing, including random testing, due to the safety-sensitive job classification.

Responsibilities

  • Provide real-time, in-person and virtual translation during client intake, therapy sessions, case management, and other clinical or administrative interactions.
  • Translate written materials, including consent forms, treatment plans, educational resources, and discharge instructions.
  • Ensure translations preserve the original meaning, tone, and cultural context.
  • Assist staff in understanding cultural nuances that may affect communication or treatment.
  • Maintain strict confidentiality and follow HIPAA and organizational privacy standards.
  • Support crisis intervention communications when needed, under supervision.
  • Collaborate with clinical and administrative teams to improve language access services.
  • Be available for scheduling translation for appointments within the assigned location.
  • Keep track of all services rendered.
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