Translation Program Manager

Guidewire Software

About The Position

Guidewire is seeking a self-motivated, global-centric Translation Project Manager to support the localization of content across multiple languages. This role sits within the Web Strategy Team and focuses on building and running a translation process that emphasizes quality, consistency, and scalability. You will manage translation projects end to end, coordinate internal and external stakeholders, and help evolve how we approach translation for the web and priority content as our content and global reach grows. This is a hands-on, execution-focused role for someone comfortable creating and maintaining an evolving translation process, operating without a formal translation management system, designing practical workflows, and using AI thoughtfully as an accelerator while maintaining high-quality standards.

Requirements

Three to five years of experience managing multi-lingual translation or localization projects, with a focus on web or digital content
Hands-on experience coordinating translation workflows involving content owners and reviewers
Strong understanding of website content structures, CMS-driven publishing workflows, and ongoing content updates
Strong written communication skills and the ability to reason about meaning, intent, and clarity in source content to support accurate translation
Demonstrated judgment in managing translation quality through defined review processes, feedback loops, and stakeholder validation
Ability to manage multiple projects simultaneously and meet deadlines
Strong communication skills for working with cross-functional teams and content stakeholders
Self-starter mindset with a solutions-driven approach to ambiguous or evolving processes
Openness to using AI tools to improve efficiency, paired with sound judgment around quality controls and risk management

Nice To Haves

Bachelor’s degree or equivalent practical experience in translation, localization, linguistics, communications, technical communication, or a related field
Fluency in two or more languages, with experience applying that knowledge in a professional or web-based context
B2B technology company and/or insurance industry experience
Experience localizing CMS-driven websites, including managing updates, version changes, and ongoing content refreshes
Familiarity with translation review practices, terminology management, dictionary management, and style guidance for web or marketing content
Experience using AI-assisted translation as part of a production workflow, with an understanding of when human review is required

Responsibilities

Manage and implement the localization of website content within a content management system across multiple languages, operating established translation workflows from intake through delivery and publication
Design, document, and evolve repeatable translation workflows for web content and other priority assets that focus on quality, clarity, and consistency
Serve as the primary point of contact for web and other content translation projects, ensuring content stakeholders understand timelines, requirements, and quality expectations
Track project timelines, dependencies, and risks, and proactively communicate status, blockers, and decisions needed to keep work moving
Ensure translated content moves through defined review and approval processes and meets agreed-upon quality standards prior to publication
Collaborate as part of the Web Strategy Team to ensure translated content aligns with design, UX, and publishing requirements
Collaborate as part of the Marketing Team to ensure translated content aligns with company goals and priorities, as well as Guidewire brand standards
Use AI-assisted translation tools as accelerators where appropriate, and participate in evolving AI-assisted translation approaches over time
Identify gaps, inefficiencies, or risks in the translation process and propose practical, solutions-driven improvements
Manage translation projects as identified by Marketing leadership