Translation and Interpreting Specialist - Spanish

INNOVATIVE INTEGRATED HEALTHBakersfield, CA
Onsite

About The Position

To empower our senior participants to age at home with dignity through personalized, comprehensive care plans that deliver high-quality health and human services along with strong community support. Under the supervision of the Scheduling Manager, the Translator and Interpreter Specialist will help communicate the needs of the participants/members to staff.

Requirements

  • Knowledge of the principles and techniques involved in relating to frail elderly persons.
  • Skill in communicating with participants, their families, and other staff members; ability to establish a helping, trusting relationship with participants.
  • Demonstrates sensitivity to the needs of older adults as evidenced by a caring approach, patience in providing care, and responsiveness to participant requests.
  • Ability to follow directions, verbal and written instructions, and adapt work schedule under supervision.
  • Ability to utilize appropriate safety measures when providing care.
  • Ability to relate to the public and governmental agencies in a pleasant, patient, and professional manner.
  • Ability to work effectively and harmoniously as part of an interdisciplinary team, the elderly, providers of services, and peers in particular.
  • Well organized, dependable, flexible, and resourceful.
  • Minimum of one (1) year of documented experience working with a frail or elderly population.
  • Must possess, as a minimum, a GED or high school diploma.
  • Must be able to translate, read, and write language hired for.
  • Is medically cleared for communicable diseases and has all immunizations up-to-date before engaging in direct participant contact.

Nice To Haves

  • Experience in a long-term care facility or with a community-based geriatric program preferred.
  • Knowledge of medical terminology in English and respective working language preferred.
  • Be certified as a medical interpreter (preferred).

Responsibilities

  • Complete New Patient Paperwork with Innovative Integrated Health for Seniors enrollees.
  • Maintain excellent customer service skills.
  • Use proper phone etiquette.
  • Maintain professionalism while on the PACE Floor, PACE Clinic, and on Home Visits.
  • Alert staff of any problems, complaints, or issues immediately.
  • May be required to work on Innovative Integrated Health for Seniors floor as needed.
  • Attend and participate in staff meetings, in-services, projects, and committees as assigned.
  • Adhere to and support the center’s practices, procedures, and policies including assigned break times and attendance.
  • Accept assigned duties in a cooperative manner; and perform all other related duties as assigned.
  • Be flexible in schedule of hours worked.
  • May require use of personal vehicle.
  • Must be able to translate (English to working language & working language to English) documents, hand-outs, flyers, slides, notes, reminders, medical instructions, and more.

Benefits

  • CARE is central to what we do, prioritizing the well-being, dignity, and independence of our senior participants.
  • COMPASSION in every interaction, ensuring kindness, empathy, and understanding guide our care.
  • CULTURE that reflects the diverse backgrounds of those we serve and fosters a workplace where every team member feels supported, valued, and empowered to grow.
  • COMMUNITY that fosters connection, belonging, and support for participants and their families.
  • COMMITMENT to quality improvement, innovation, and delivering healthier outcomes.
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