Bilingual (English/Spanish) Transitions of Care Behavioral Health Social Work Case Manager

Devoted Health • Waltham, MA

8d • $55,000 - $79,000 • Remote

About The Position

This fully remote role provides short-term Transitions of Care support to Devoted members who are connecting with community-based behavioral health services due to an emerging need or following a hospitalization. The goal is to prevent avoidable emergency room or inpatient care and hospital readmissions. The TOC team emphasizes culturally competent care, equity, quality, and a supportive team culture.

The role requires a bilingual behavioral health social worker who can independently manage a remote schedule and provide clinical support by phone and video. The position collaborates with an interdisciplinary team to deliver cohesive, patient-centered care to high-needs members.

Requirements

• Master’s degree in Social Work.
• Active license in any U.S. state, such as LCSW, LMSW, or a comparable state clinical license.
• Willingness to obtain additional state licenses.
• At least 5 years of experience in behavioral health or care management.
• Bilingual in English and Spanish.
• Competence performing comprehensive psychosocial assessments over video and phone.
• Ability to independently manage a fully remote schedule, Monday through Friday, 8:30 a.m.–5:00 p.m. CST or PST.

Nice To Haves

• Experience in geriatric behavioral health or the health insurance industry; Medicare Advantage experience is a significant plus.

Responsibilities

• Perform comprehensive psychosocial assessments with members and caregivers by phone or video.
• Provide clinical social work interventions, including brief therapeutic interventions; help members navigate family and support issues; assess and intervene on social determinants of health; and complete safety assessments.
• Collaborate with clinicians, nurses, care coordinators, and other teammates to support cohesive, patient-centered care for high-needs patients.
• Clinically identify complex members and escalate them to the BH Medical Director for consultation.
• Participate in team huddles, panel reviews, interdisciplinary team rounds, and program and role growth and development.
• Document all clinical interactions in the electronic health record.

Benefits

• Employer-sponsored health, dental, and vision plans with low or no premium.
• Generous paid time off.
• $100 monthly mobile or internet stipend.
• Stock options for all employees.
• Bonus eligibility for roles below Director level; commission eligibility for Sales roles.
• Parental leave program.
• 401(k) program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level