Transitional Living Program Navigator

Hilltop Community Resources • Grand Junction, CO

3h • $22 - $23 • Hybrid

About The Position

This position is responsible for supporting participants by utilizing assigned program assessments or program model. Depending on assigned role, utilizes a variety of evidence-based practices to help participants navigate the resources needed to become healthy, stable, safe, and housed.

Requirements

• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills to include positive healthy professional boundaries
• Strong analytical and problem-solving / crisis management skills
• Operate a motor vehicle
• Two years of college or equivalent related work experience; or equivalent combination of education and experience.
• CPR Certificate/First Aid Certificate (preferred)
• Certificate from Crisis Prevention Institute (CPI) Training (preferred)
• Valid Colorado Driver’s License

Nice To Haves

• Two years of lived experience (i.e., housing insecurity, behavioral health, food insecurity, member of LGBTQ+ community, survivor of violence, experience in custody of DHS/DYS, disability, and/or recovery from addiction, etc.) is preferred.

Responsibilities

• Become trained and/or certified in all of the Connections continuum programming, curriculum or practice, and conduct duties in accordance to fidelity standards, grant requirements and program guidelines.
• Make initial contact, via internal or external referral source, with participant/family to present available services and provide referrals and/or concrete support through one-on-one meetings, home visits, and/or phone contact. Attend selection meetings for individuals and families entering housing programs.
• Upon enrollment, create a working file with all necessary documentation; assist participant/families in developing their individualized goal/plan.
• Administer all required assessments and screenings with individuals/families.
• Refer individuals/families to external services and resources when the needs are outside the scope of Navigator’s professional training.
• Create and maintain accurate and timely contact notes and enter timely data in appropriate program databases per program/grant regulations. Successfully utilize data entry for Medicaid billing.
• Collaborate with relevant agencies to assist participants with meeting goals.
• Plan, advertise, and implement lessons and activities based on specific program curriculum requirements.
• Accompany, facilitate, and/or attend meetings/staffing with other court, school, medical, and/or legal related agencies. Provide or brainstorm ideas regarding transportation, as needed.
• Facilitate screenings for behavioral health, health, resource needs to complete appropriate documentation and processes as needed or if required by program.
• May share “lived” experience with participants/families by modeling effective personal interactions and behaviors, advocating for and supporting individuals, sharing personal experiences, mentoring individuals, and helping to build natural supports, if applicable.
• Facilitate a POD (Positive Outreach Development) education group.
• Develop and maintain up-to-date knowledge and information on programs and community resources.
• Obtain necessary and ongoing training for services being provided.
• Participate in trainings, meetings, and Hilltop required activities.
• Other duties as assigned.

Benefits

• Competitive Pay and Benefits
• Professional and personal development opportunities for all employees
• A supportive and inclusive work environment
• Meaningful work that makes a positive impact in the community and lives of others

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Associate degree