Transitional Living Program Navigator

White Logo Color Background • Grand Junction, CO

2d • Hybrid

About The Position

This position is responsible for supporting participants by utilizing assigned program assessments or program model. Depending on assigned role, utilizes a variety of evidence-based practices to help participants navigate the resources needed to become healthy, stable, safe, and housed. Hilltop's mission is to create connection to build a community where everyone belongs. We value Relationship, Integrity, Courage, Inclusivity, Growth, and Fun. At Hilltop Community Resources, we are more than a multi-faceted non-profit organization that serves our community. We’re a large and vibrant collection of creative and driven individuals that each play a unique and important part in what we do every day. Headquartered in beautiful Western Colorado, Hilltop is invested in the betterment of where we live, work and play. For 75 years, Hilltop has provided resources and support for a wide range of people of all ages, stages and walks of life. Our approach is rooted in our values that we weave into everything we do. We care about people and prioritize a healthy and happy workplace culture. Working at Hilltop is a fantastic opportunity with lots of chances for growth, connection and team building. Hilltop values the employee experience and promotes a culture of purpose and belonging for every employee. We believe work can be fulfilling and fun. This role is no exception.

Requirements

• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills to include positive healthy professional boundaries
• Strong analytical and problem-solving / crisis management skills
• Operate a motor vehicle
• Two years of college or equivalent related work experience; or equivalent combination of education and experience.

Nice To Haves

• Two years of lived experience (i.e., housing insecurity, behavioral health, food insecurity, member of LGBTQ+ community, survivor of violence, experience in custody of DHS/DYS, disability, and/or recovery from addiction, etc.) is preferred.
• CPR Certificate/First Aid Certificate (preferred)
• Certificate from Crisis Prevention Institute (CPI) Training (preferred)
• Influenza Vaccination (recommended)

Responsibilities

• Become trained and/or certified in all of the Connections continuum programming, curriculum or practice, and conduct duties in accordance to fidelity standards, grant requirements and program guidelines.
• Make initial contact, via internal or external referral source, with participant/family to present available services and provide referrals and/or concrete support through one-on-one meetings, home visits, and/or phone contact.
• Attend selection meetings for individuals and families entering housing programs.
• Upon enrollment, create a working file with all necessary documentation; assist participant/families in developing their individualized goal/plan.
• Administer all required assessments and screenings with individuals/families.
• Refer individuals/families to external services and resources when the needs are outside the scope of Navigator’s professional training.
• Create and maintain accurate and timely contact notes and enter timely data in appropriate program databases per program/grant regulations.
• Successfully utilize data entry for Medicaid billing.
• Collaborate with relevant agencies to assist participants with meeting goals.
• Plan, advertise, and implement lessons and activities based on specific program curriculum requirements.
• Accompany, facilitate, and/or attend meetings/staffing with other court, school, medical, and/or legal related agencies.
• Provide or brainstorm ideas regarding transportation, as needed.
• Facilitate screenings for behavioral health, health, resource needs to complete appropriate documentation and processes as needed or if required by program.
• May share “lived” experience with participants/families by modeling effective personal interactions and behaviors, advocating for and supporting individuals, sharing personal experiences, mentoring individuals, and helping to build natural supports, if applicable.
• Facilitate a POD (Positive Outreach Development) education group.
• Develop and maintain up-to-date knowledge and information on programs and community resources.
• Obtain necessary and ongoing training for services being provided.
• Participate in trainings, meetings, and Hilltop required activities.
• Other duties as assigned.

Benefits

• Competitive Pay and Benefits
• Part-time and full-time schedules that can fit your needs.
• Professional and personal development opportunities for all employees
• A supportive and inclusive work environment
• Meaningful work that makes a positive impact in the community and lives of others

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Associate degree