Transitional Care Management Nurse

American Addiction CentersMint Hill, NC
$38 - $57Remote

About The Position

This is a remote work from home position requiring high-speed internet and the ability to live within one hour of the Mint Hill location. The role is 0.5 FTE, working every Saturday & Sunday from 0800-1830. The Transitional Care Management Nurse will conduct comprehensive clinical assessments of high-risk patients at discharge and throughout the 30-day transitional care period, identifying medical, psychosocial, and environmental risk factors. They will develop, implement, and continuously update individualized, patient-centered care plans addressing clinical needs, medication management, and follow-up care. The nurse will coordinate care and facilitate timely communication among inpatient providers, primary care, specialists, home health agencies, and community resources. Serving as the primary point of contact for patients and families, they will provide education on disease management, medications, symptom monitoring, and escalation protocols. The role involves managing a caseload of post-discharge patients, ensuring completion of follow-up appointments, home visits, and adherence to prescribed treatments. The nurse will lead and participate in interdisciplinary rounds and case conferences, collaborating with physicians, pharmacists, social workers, behavioral health providers, and nursing staff. Patient progress will be monitored through outreach visits, telehealth, and phone contacts, with prompt intervention for clinical or psychosocial issues. Compliance with CMS Transitional Care Management guidelines, Joint Commission standards, and organizational policies through accurate and timely documentation is essential. The nurse will also participate in quality improvement initiatives and identify opportunities to strengthen transitional care workflows and patient outcomes. Other duties and responsibilities may be assigned.

Requirements

  • Bachelor of Science in Nursing (BSN) required.
  • Active, unrestricted Registered Nurse (RN) license.
  • Minimum of five years of clinical nursing experience in acute care, discharge planning, post‑acute care, or transitional care.
  • Minimum of three years of experience providing care and patient education to complex populations, including heart failure, COPD, GI bleed, sepsis, or stroke.
  • Advanced clinical expertise in complex patient management and transitional care.
  • Strong care coordination, critical thinking, and clinical decision‑making skills.
  • Demonstrated leadership in interdisciplinary collaboration and patient advocacy.
  • Strong communication skills, including use of motivational interviewing techniques.
  • Proficiency with electronic health records, care coordination tools, and telehealth platforms.
  • Knowledge of regulatory requirements and reimbursement criteria related to transitional care.
  • Strong organizational, analytical, and prioritization skills.
  • Commitment to ethical practice, patient‑centered care, and continuous professional development.

Nice To Haves

  • Master of Science in Nursing or related field preferred.
  • Preferred certifications include Medical‑Surgical RN (MEDSURG‑BC), Cardiac‑Vascular Nursing (CV‑BC), or Nursing Case Management (CMGT‑BC).
  • Additional experience in transitional care or case management preferred.

Responsibilities

  • Conduct comprehensive clinical assessments of high‑risk patients at discharge and throughout the 30‑day transitional care period, identifying medical, psychosocial, and environmental risk factors.
  • Develop, implement, and continuously update individualized, patient‑centered care plans addressing clinical needs, medication management, and follow‑up care.
  • Coordinate care and facilitate timely communication among inpatient providers, primary care, specialists, home health agencies, and community resources.
  • Serve as the primary point of contact for patients and families, providing education on disease management, medications, symptom monitoring, and escalation protocols.
  • Manage a caseload of post‑discharge patients and ensure completion of follow‑up appointments, home visits, and adherence to prescribed treatments.
  • Lead and participate in interdisciplinary rounds and case conferences, collaborating with physicians, pharmacists, social workers, behavioral health providers, and nursing staff.
  • Monitor patient progress through outreach visits, telehealth, and phone contacts, intervening promptly when clinical or psychosocial issues arise.
  • Ensure compliance with CMS Transitional Care Management guidelines, Joint Commission standards, and organizational policies through accurate and timely documentation.
  • Participate in quality improvement initiatives and identify opportunities to strengthen transitional care workflows and patient outcomes.
  • Perform other duties and responsibilities as assigned.

Benefits

  • Comprehensive suite of Total Rewards: benefits and well-being programs
  • Competitive compensation
  • Generous retirement offerings
  • Programs that invest in your career development
  • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
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