Transitional Care Coordinator | Full Time EX | Riverside Home Health and Hospice | Grants Pass, OR
About The Position
At Riverside Home Health & Hospice, we believe exceptional care begins long before the first home visit. It begins with trusted relationships. As our Transitional Care Coordinator, you’ll serve as a trusted resource for hospitals, physicians, assisted living communities, independent living communities, memory care communities, adult foster homes, skilled nursing facilities, and other healthcare partners throughout the Rogue Valley. You’ll help patients navigate the transition into Home Health and Hospice while building meaningful partnerships that strengthen our community and expand access to compassionate, life-changing care. If you’re passionate about building relationships, solving problems, and making a lasting impact, we’d love to meet you. Every referral represents a person, a family, and a new chapter in their healthcare journey. As a Community Relations & Transitional Care Coordinator, you’ll help ensure patients receive the right care at the right time by creating seamless transitions into Riverside Home Health and Hospice. You’ll become a trusted partner to healthcare providers and senior living communities across the Rogue Valley by building relationships based on integrity, responsiveness, and exceptional service. Your work directly impacts patient access to quality Home Health and Hospice services, strong partnerships with hospitals, providers, and senior living communities, community trust in Riverside, referral growth through exceptional service, and outstanding patient and family experiences. Every relationship you build creates opportunities to serve more patients.
Requirements
- Healthcare experience preferred (Home Health, Hospice, Hospital, Case Management, Senior Living, or related field)
- Experience in business development, community relations, healthcare sales, or referral coordination preferred
- Outstanding communication and relationship-building skills
- Strong organizational and time-management abilities
- Ability to work independently while collaborating with multiple teams
- Professional presentation and customer service skills
- Valid driver’s license and reliable transportation
Responsibilities
- Building trusted relationships with hospitals, physician offices, assisted living communities, independent living communities, memory care communities, adult foster homes, skilled nursing facilities, and other community partners
- Educating referral partners about Riverside’s Home Health and Hospice services
- Coordinating smooth patient transitions into care
- Working closely with intake, clinical leadership, providers, and operations to ensure timely admissions
- Following up with referral partners to provide outstanding customer service
- Identifying opportunities to grow referrals through relationship development and community engagement
- Representing Riverside at networking events, community meetings, and educational opportunities
- Serving as a trusted resource for patients, families, providers, and community partners throughout the Rogue Valley
Benefits
- Medical, Dental, and Vision Insurance
- Free telehealth programs
- Paid PTO, sick time, and holidays
- Mileage reimbursement
- 401(k) with company match
- Company-paid Life & AD&D Insurance
- Employee Assistance Program
- Employee Emergency Fund
- HSA & FSA options
- Leadership and professional development opportunities
- Company celebrations and recognition events
- Opportunities for advancement within a growing organization
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
