Transitional Care Coordinator | Horizon Home Health and Hospice | Meridian ID

Horizon Home Health and Hospice • Meridian, ID

22h • Onsite

About The Position

Horizon Home Health and Hospice is seeking a Transitional Care Coordinator to establish and maintain positive relationships with customers and referral sources, and to respond to customer requests and concerns. Horizon is one of Idaho's oldest and largest Home Health agencies with over 20 years of experience and 8 branches. They pride themselves on quality of care, ethical business practices, and their Core Values: CAPLICO - Celebrate, Accountability, Passion for Learning, Intelligent Risk Taking, Customer Second, and Ownership. They foster a culture of celebrating successes, accountability, continuous learning, teamwork, trust, compassion, and intelligent risk-taking. Their 'Customer Second' philosophy prioritizes employees, leading to job fulfillment through the independence offered by Home Health and Hospice. Horizon is recognized as Idaho's 'Employer of Choice' and aims to provide life-changing services.

Requirements

• Establish and maintain positive relationships with customers and referral sources.
• Respond to customer requests and concerns.
• Establish community education for clinical programs.
• Establish and maintain positive working relationships with current and potential referral and payer sources.
• Build and monitor community, customer, payer, and patient perceptions of Horizon Home Health and Hospice as a high-quality provider of services.
• Maintain comprehensive working knowledge of Horizon Home Health and Hospice markets, including government agencies, major payer groups, key referral sources, and competitor's market positioning.
• Maintain comprehensive working knowledge in the field of marketing and share information with appropriate organization personnel.
• Maintain comprehensive working knowledge of community resources and assist customers in accessing community resources if services are not provided by Horizon Home Health and Hospice.

Responsibilities

• Works with the Clinical Supervisor to establish community education for clinical programs.
• Establishes and maintains positive working relationships with current and potential referral and payer sources.
• Builds and monitors community, customer, and payer and patient perceptions of Horizon Home Health and Hospice as a high quality provider of services.
• Maintains comprehensive working knowledge of Horizon Home Health and Hospice markets including government agencies, major payer groups, key referral sources, and competitor’s market positioning.
• Maintains comprehensive working knowledge in the field of marketing and shares information with appropriate organization personnel.
• Maintains comprehensive working knowledge of community resources and assists customers in accessing community resources should services not be provided by Horizon Home Health and Hospice.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed