Transitional Care Coordinator

The Healing Place•Wilmington, NC

About The Position

The Transitional Care Coordinator coordinates and provides transitional care services to program clients during and after completion of the residential program. The role supports clients in accessing vocational, housing, family, and educational resources. It also involves developing case plans, connecting clients with community partners, facilitating support and training groups, overseeing educational programming, and supporting clients involved in legal, justice, or family court systems.

Requirements

High school diploma or equivalency required.
Excellent written, oral, and interpersonal communication skills.
Precise attention to detail.
Ability to maintain confidentiality of information, people, and processes.
Comfort communicating with individuals from diverse backgrounds, income levels, and levels of influence.
Strong organization and time management skills.
Working knowledge of Microsoft Office, especially Outlook, Excel, and Word.
Ability to spend extended periods on feet, including walking and standing.
Ability to project a professional image.
Ability to lift 50 pounds on occasion.
Valid driver's license required.

Nice To Haves

Bachelor's degree preferred.
Some experience working in a residential recovery program or as a case manager preferred.

Responsibilities

Collect, maintain, and report relevant data about client completion of the program.
Develop case plans with Phase clients and oversee their progress.
Build relationships with service and community partners to meet client needs.
Help connect clients with community resources for housing, education, family support, and vocational opportunities.
Facilitate the Silver Chip Support Group.
Facilitate Peer Mentor Clinical Training.
Manage the Life Skills Class for program clients, including recruiting and scheduling presenters.
Oversee the GED program for program clients, including holding biweekly meetings with participants, scheduling tests and classes, and maintaining accurate participation spreadsheets.
Serve as a liaison for clients involved in legal, justice, or family court systems.
Document client participation and completion.
Provide client support with children and family issues.