Transition of Care Coordinator

Astiva Health•Orange, CA

6d•$27 - $31

About The Position

The Transition of Care Coordinator works with the UM Nurse and members to assist with appointments and arrange necessary home health, durable medical equipment (DME), and other services. The role supports care coordination and outreach, member assessments, and the UM department. Astiva Health, Inc. is a healthcare provider specializing in Medicare and HMO services, with a focus on accessible, affordable, quality care for its diverse community.

Requirements

At least 3 years of case management experience.
High school diploma or GED.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence; and speak effectively before groups and customers or employees.
Ability to perform basic arithmetic, compute rates, ratios, and percentages, and draw and interpret bar graphs.
Ability to solve practical problems with limited standardization and interpret written, oral, diagrammatic, or schedule-based instructions.
Ability to perform the essential duties satisfactorily, including regular and consistent attendance.

Nice To Haves

Medical Assistant experience preferred.
Experience with Microsoft Excel, Word, Outlook, and Teams preferred.

Responsibilities

Accurately enter confidential data into the case management system to support timely care coordination and outreach.
Verify member benefits and eligibility upon receipt of care coordination.
Coordinate and assist with patient appointments and transportation, and use community resources.
Assist in completing applicable patient assessments in a timely manner.
Coordinate with the Nurse to actively problem-solve for patients.
Proactively contact patients to verify that their needs are being met and services are being satisfactorily delivered.
Support the UM department by uploading member admissions, home health, and skilled nursing facility admissions.
Maintain regular and consistent attendance.
Perform other duties as assigned.