Pharmacy Transition of Care Coordinator

Schuylkill•Allentown, PA
•Onsite

About The Position

Responsible for supporting patients’ pharmaceutical needs during the transition from the hospital setting through discharge to home. The coordinator helps ensure continuity of care by facilitating communication among health care providers, patients, and pharmacists, with the goal of optimizing medication management and reducing hospital readmissions and other quality improvement measures. Uses pharmacy systems to obtain patient and drug information and process prescriptions, and assists pharmacists with technical duties related to drug distribution. Develops strong relationships with colleagues and patients. This is an onsite, day-shift position at Lehigh Valley Hospital–Cedar Crest, with a Monday–Friday schedule from 7:00 a.m. to 3:30 p.m.

Requirements

  • High school diploma or GED.
  • Two years of pharmacy experience.
  • Ability to work in a fast-paced environment.
  • Good math skills for counting, measuring, and weighing medications.
  • Basic computer skills.
  • Strong communication and organizational skills.
  • Ability to work collaboratively with an interdisciplinary health care team.
  • Strong time management, prioritization, and adaptability skills.
  • Understanding of prescription insurance coverage.
  • Certified Pharmacy Technician (CPhT) certification from the Pharmacy Technician Certification Board upon hire.
  • Registered Pharmacy Technician (RPT) credential from the State of Pennsylvania upon hire.
  • Ability to lift and carry 25 pounds.
  • Frequent sitting and standing and frequent keyboard use; patient care providers may also need to kneel, bend, squat, and perform CPR.

Nice To Haves

  • Three years of pharmacy experience.
  • Knowledge of and ability to use technology, equipment, or computers necessary for medication preparation and distribution.
  • Knowledge of brand-name and generic medications.
  • Knowledge and understanding of pharmaceutical and medical terminology and pharmaceutical calculations.
  • Basic Life Support (BLS) certification from the American Heart Association upon hire.

Responsibilities

  • Assist in promoting a safe and effective patient discharge plan related to medications.
  • Ensure medications are properly labeled, verified by a pharmacist, and dispensed in a timely manner.
  • Document transition-related activities in the patient record.
  • Fill medication orders accurately and efficiently.
  • Coordinate delivery of medications to the bedside.
  • Assist pharmacists with preparing and dispensing prescription orders and coordinating post-discharge follow-up care.
  • Prioritize workload, maintain organization, and coordinate activities with other health care professionals.
  • Collaborate with health care providers to resolve medication order discrepancies.
  • Communicate medication-related patient questions or concerns to the pharmacist.
  • Support efforts to reduce hospital readmissions by ensuring proper medication adherence.
  • Assist in enrolling patients in the pharmacy software system.
  • Assist in reviewing coverage and affordability with patients and identifying payment options.
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