Pharmacy Transition of Care Coordinator

Lehigh Valley Health Network•Allentown, PA
•Onsite

About The Position

The Pharmacy Transition of Care Coordinator supports patients’ pharmaceutical needs as they transition from the hospital to home. The role promotes continuity of care by facilitating communication among healthcare providers, patients, and pharmacists, with the goal of optimizing medication management, reducing hospital readmissions, and supporting quality improvement. The coordinator uses pharmacy systems to obtain patient and drug information and process prescriptions, assists pharmacists with technical duties related to medication distribution, and develops strong relationships with colleagues and patients. The position is onsite at Lehigh Valley Hospital–Cedar Crest, 1200 S Cedar Crest Blvd. The work schedule is Monday through Friday, 7:00 a.m. to 3:30 p.m. (day shift).

Requirements

  • High school diploma or GED.
  • At least 2 years of pharmacy experience.
  • Ability to work in a fast-paced environment.
  • Good math skills for counting, measuring, and weighing medications.
  • Basic computer skills.
  • Strong communication and organizational skills.
  • Ability to work collaboratively with an interdisciplinary healthcare team.
  • Strong time-management, prioritization, and adaptability skills.
  • Understanding of prescription insurance coverage.
  • CPhT — Certified Pharmacy Technician, Pharmacy Technician Certification Board, required upon hire.
  • RPT — Registered Pharmacy Technician, State of Pennsylvania, required upon hire.

Nice To Haves

  • 3 years of pharmacy experience.
  • Knowledge of and ability to use technology, equipment, or computers necessary for medication preparation and distribution.
  • Knowledge of brand-name and generic medications.
  • Knowledge and understanding of pharmaceutical and medical terminology and pharmaceutical calculations.
  • BLS — Basic Life Support, American Heart Association, required upon hire.

Responsibilities

  • Promote a safe and effective patient discharge plan related to medications.
  • Ensure medications are properly labeled, verified by a pharmacist, and dispensed in a timely manner.
  • Document transition-related activities in the patient record.
  • Fill medication orders accurately and efficiently.
  • Coordinate delivery of medications to the bedside.
  • Assist pharmacists in preparing and dispensing prescription orders and coordinating post-discharge follow-up care.
  • Prioritize workload, maintain organization, and coordinate activities with other healthcare professionals.
  • Collaborate with healthcare providers to resolve medication order discrepancies.
  • Communicate patient medication-related questions or concerns to the pharmacist.
  • Support efforts to reduce hospital readmissions by ensuring proper medication adherence.
  • Assist in enrolling patients in the pharmacy software system.
  • Help review prescription coverage and affordability with patients and identify payment options.
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