Transition Manager
About The Position
SecureSpace Management LLC is seeking a resourceful, results-driven Transition Manager to lead the operational onboarding of new acquisitions and ground-up developments. The role combines hands-on field operations with project management, including conducting site assessments across multiple states, maintaining structured project plans, and driving cross-functional accountability while traveling. The Transition Manager owns complex, concurrent projects from initial planning through execution, stabilization, and handoff to Store Operations. The position requires organized, systems-minded work, detailed documentation, sound judgment, and the ability to work independently within established policies and standards. SecureSpace provides training on its company-specific systems and processes. The work includes frequent travel, project management and office responsibilities, field inspections, and hands-on operational assessments. Travel is estimated at approximately 50% of the year, including multi-day onsite assignments and overnight stays. Extended hours or occasional weekends may be required based on business needs.
Requirements
- Bachelor's degree in Business, Project Management, or a related field.
- Minimum 5 years of experience in operations management, project management, multi-site operations, field operations, or a related discipline.
- Proven critical-thinking and problem-solving skills, including the ability to assess incomplete information, prioritize risks, and determine appropriate next steps.
- Strong organization and exceptional attention to detail, with demonstrated ability to manage multiple complex, concurrent projects through structured systems and documentation.
- Effective communication skills across field teams, vendors, and senior leadership, with the ability to keep stakeholders informed and projects moving while traveling.
- Comfort performing hands-on field assessments and working independently at unfamiliar locations; regular onsite presence across multiple states is required.
- Advanced proficiency in Microsoft Excel and the Microsoft Office suite, and ability to quickly learn new platforms and operational systems.
- Willingness and ability to travel approximately 50% of the year, including overnight and occasional short-notice travel.
- Ability to travel by car and/or plane for extended periods.
- Ability to move throughout indoor and outdoor storage facilities, position oneself to inspect storage units and equipment, and operate roll-up storage doors.
- Ability to occasionally move or restock inventory weighing up to 50 pounds.
- Ability to recognize and report potential maintenance, operational, fire, and safety concerns.
- Ability to perform prolonged computer-based work.
Nice To Haves
- Experience in self-storage, commercial real estate, property management, multi-site retail, hospitality, or facilities management.
- Experience supporting new location openings, property acquisitions, or operational integrations.
- Familiarity with property management software, access control systems, or operational technology.
- Experience with project management platforms such as Asana, Smartsheet, Monday.com, or similar tools.
Responsibilities
- Own assigned projects from pre-transition planning through execution, stabilization, and handoff to Store Operations.
- Develop and maintain project plans, timelines, task tracking, risk assessments, and status reports; proactively identify and address roadblocks.
- Manage multiple complex projects concurrently while maintaining organization and momentum during frequent travel and onsite work.
- Drive accountability through documented action items, clear ownership, and follow-through; make decisions within established authority and escalate when leadership input is required.
- Conduct onsite visits and hands-on assessments of physical conditions, operational systems, access control, equipment, technology, signage, and customer-facing operations against company standards.
- Verify unit inventory, facility layouts, and property readiness; document findings and identify discrepancies between actual conditions and project plans.
- Assess operational and safety risks onsite, develop actionable recommendations, and escalate critical concerns as appropriate.
- Investigate onsite challenges and coordinate with internal teams and external partners to resolve issues before an opening or takeover.
- Partner with Acquisitions, Development, Facilities, IT, Accounting, HR, Marketing, and Store Operations to drive transition milestones.
- Lead kickoff meetings and transition reviews, and drive accountability across departments, field teams, and vendors.
- Coordinate property management systems, access control, network infrastructure, utilities, and vendors; verify systems are installed and functioning to standard.
- Ensure transition activities comply with company policies, safety requirements, and compliance standards, and maintain accurate project and handoff documentation.
- Identify opportunities to improve transition workflows and develop or refine checklists, SOPs, and tracking tools.
- Lead operational handoffs to Store Operations and conduct training on transition procedures and company standards.
- Travel to work sites as needed, work extended hours or weekends based on business needs, and perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
