Transition Manager

SecureSpace Management•Redondo Beach, CA

23h

About The Position

SecureSpace Management LLC is seeking a resourceful, results-driven Transition Manager to lead operational onboarding for new acquisitions and ground-up developments. This high-impact, detail-intensive role combines hands-on field operations and project management. The manager conducts site assessments across multiple states while maintaining structured project plans and driving cross-functional accountability, often while traveling and with limited supervision. Projects are complex and concurrent, requiring organized, systems-minded work, thorough documentation, sound judgment, and independent execution from initial planning through handoff to Store Operations. Company-specific systems and processes training is provided; candidates are expected to bring proven project management skills and work within established policies and standards. The role partners with teams across Acquisitions, Development, Facilities, IT, Accounting, HR, Marketing, and Store Operations, as well as vendors and other external partners. It coordinates property-management systems, access control, network infrastructure, utilities, and vendors; verifies that systems meet standards; and maintains accurate compliance, project, and handoff documentation. The manager also identifies improvements to transition workflows, develops scalable procedures and tools, and leads operational handoffs and training. The position requires frequent travel across multiple states, estimated at approximately 50% of the year, including overnight and occasional short-notice travel. Work combines project management and office responsibilities with field inspections and hands-on operational assessments. Extended hours or occasional weekends may be required based on business needs.

Requirements

Bachelor's degree in Business, Project Management, or a related field.
At least 5 years of experience in operations management, project management, multi-site operations, field operations, or a related discipline.
Critical thinking and problem-solving skills, including the ability to assess incomplete information, prioritize risks, and determine next steps.
Strong organization and attention to detail, with demonstrated ability to manage multiple complex concurrent projects using structured systems and documentation.
Effective communication across field teams, vendors, and senior leadership, including keeping projects moving and stakeholders informed while traveling frequently.
Comfort performing hands-on field assessments and working independently at unfamiliar locations; regular onsite presence across multiple states is required.
Advanced proficiency in Microsoft Excel and the Microsoft Office suite, and ability to learn new platforms and operational systems quickly.
Willingness and ability to travel approximately 50% of the year, including overnight and occasional short-notice travel.
Ability to travel by car and/or plane for extended periods.
Ability to move throughout indoor and outdoor storage-facility areas to inspect and verify site conditions.
Ability to position oneself to inspect storage units, equipment, and operational areas and to operate roll-up storage doors.
Ability to occasionally move or restock inventory weighing up to 50 pounds.
Ability to recognize and report potential maintenance, operational, fire, and safety concerns.
Ability to perform prolonged computer-based work.

Nice To Haves

Experience in self-storage, commercial real estate, property management, multi-site retail, hospitality, or facilities management.
Experience supporting new location openings, property acquisitions, or operational integrations.
Familiarity with property-management software, access-control systems, or operational technology.
Experience with project-management platforms such as Asana, Smartsheet, Monday.com, or similar tools.

Responsibilities

Own assigned projects from pre-transition planning through execution, stabilization, and handoff to Store Operations.
Develop and maintain project plans, timelines, task tracking, risk assessments, and status reports; identify and resolve roadblocks proactively.
Manage multiple complex projects concurrently while maintaining organization and momentum during frequent travel and onsite work.
Drive accountability through documented action items, clear ownership, and follow-through; make decisions within established authority and escalate when leadership input is needed.
Conduct onsite visits and hands-on assessments of physical conditions, operational systems, access control, equipment, technology, signage, and customer-facing operations against company standards.
Verify unit inventory, facility layouts, and property readiness; document findings and identify discrepancies between actual conditions and project plans.
Assess operational and safety risks, develop actionable recommendations, and escalate critical concerns as appropriate.
Investigate onsite challenges and coordinate with internal teams and external partners to resolve issues before opening or takeover.
Partner with Acquisitions, Development, Facilities, IT, Accounting, HR, Marketing, and Store Operations to drive transition milestones.
Lead kickoff meetings and transition reviews, and drive accountability across departments, field teams, and vendors.
Serve as the central coordination point for assigned projects and communicate progress, risks, and key decisions to leadership.
Coordinate onboarding of property-management systems, access control, network infrastructure, utilities, and vendors; verify installations and operation meet standards.
Ensure transition activities align with company policies, safety requirements, and compliance standards; maintain project documentation and handoff records.
Identify opportunities to improve transition workflows and develop or refine checklists, SOPs, and tracking tools.
Lead operational handoffs to Store Operations and train teams on transition procedures and company standards.
Travel to work sites as needed, work extended hours or weekends based on business needs, and perform other duties as assigned.