Transition Manager

O'Reilly Auto Parts • Viroqua, WI

17h • Onsite

About The Position

The Transition Manager assists the store manager in areas of sales, appearance, and overall operations of the store. This is a hands-on store management position designed to prepare the individual for a transition into another management role or store location. The role involves supervising professional and retail operations, managing team members, and supporting the store manager in various operational aspects including recruiting, training, safety compliance, sales calls, store accounting, cash management, and vehicle maintenance. The Transition Manager is also responsible for monitoring profitability, customer returns, price adjustments, and team member productivity.

Requirements

• High School Diploma or equivalent (GED)
• Excellent interpersonal and leadership skills
• Must complete Assistant Manager Certification, Sales Specialist Training, and Manager Development Program
• Ability to read and match numerical/alpha characters quickly and accurately
• Knowledge of automotive parts, equipment and systems

Nice To Haves

• O’Reilly store and/or distribution center experience
• Completed O’Reilly management training program
• Advanced computer skills
• ASE Certification

Responsibilities

• Supervise the professional and retail operations of store and team members involved.
• Responsible for supervising work performed by all team members assigned to store/HUB store.
• Work jointly with District Manager and Store Manager in recruiting, testing, hiring, evaluating, promoting, disciplining and discharging team members under his/her supervision.
• Communicate all information contained in Zipline and monthly store managers’ meetings to all team members.
• Train new team members assigned to him or her.
• Handle team member performance evaluations and recommend pay increases for these individuals.
• Assist in the hiring process by completing recruiting tasks, scheduling and participating in interviews, evaluating candidates, and collaborating with management to ensure the selection of qualified team members.
• Support store manager by working with the assistant management team ensuring safety compliance and that all team members receive appropriate training in all areas including, but not limited to: FastTrack Training, Work-exercises during team members’ introductory training, Customer service programs, Required training certifications, Equipment utilized for in-store services, Miscellaneous training workshops, Coaching new team members, Delivery vehicles, Accidents/1-800 call – in reports, Monitoring/reinforcement of safety expectations.
• Make sales calls with/without store manager.
• May be assigned a schedule for making weekly customer calls.
• Support store manager in area of store operations as assigned including store accounting/daily report, daily invoice review, i.e., cash paid outs, voids, sales tax, missing tickets, etc., cash management, store security, etc.
• Responsible for store/vehicle maintenance, performance and appearance of delivery fleet and maintain records for each vehicle.
• Ensure staff is keeping store/HUB store neat, clean and organized at all times.
• Electronic scheduling, clocking, and payroll.
• Manage key components of profitability.
• Monitor professional customer returns for core and warranty abuse.
• Review competitive price matches and price overrides for proper use and address.
• Review individual team member productivity and KPI dashboard daily.
• Review monthly P&L statement with store manager and discuss areas of opportunity.
• All other duties as assigned.

Benefits

• Competitive Wages & Paid Time Off
• Stock Purchase Plan & 401k with Employer Contributions Starting Day One
• Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
• Team Member Health/Wellbeing Programs
• Tuition Educational Assistance Programs
• Opportunities for Career Growth

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees