Transition & Follow-Up Support Worker

Youth Empowerment & Support Services

1d•Onsite

About The Position

YESS is a not-for-profit agency working with youth facing difficult realities. Based in Edmonton, our Youth Support Centre provides immediate and low-barrier 24/7 sleep support and individualized wrap-around supports for young people aged 15 -24. We work collaboratively within a network of care, focused on the prevention of youth homelessness by providing youth with the necessary supports to stabilize their housing, improve their wellbeing, build life skills, connect with community, and avoid re-entry into homelessness. We are committed to advancing equity, diversity, and inclusion, and to cultivating an environment where all individuals feel respected, valued, and supported. YESS is an equal opportunity employer and always strives to ensure all employment decisions are grounded in equity, fairness, and merit.

Requirements

Experience working with individuals experiencing: Homelessness, Trauma, Mental health and/or addiction challenges
Strong knowledge of: Housing systems and landlord-tenant processes, Income supports and community resources, Employment and life skills development
Experience facilitating group sessions, workshops, or educational programming
Demonstrated ability to build, develop, and maintain strong external partnerships
Valid First Aid Certificate completed within the last twelve months.
Clear police clearance (PIC) and a Child Intervention (CIRC) check, both obtained within the last six months
Valid Alberta class 5 or higher driver’s license and clean driver’s abstract
$1 million PLPD Personal Liability Protection

Nice To Haves

Diploma or degree in Social Work, Human Services, or related field (or equivalent experience) is an asset
Experience in financial empowerment, benefits navigation, or tax filing is an asset
Suicide intervention, harm reduction, and crisis intervention training is considered an asset.

Responsibilities

Manage a caseload of youth and develop individualized service plans
Conduct needs assessments and goal planning
Provide consistent follow-up through regular check-ins and progress reviews
Monitor outcomes and adjust support plans as needed
Maintain accurate case notes, reports, and service documentation
Collaborate with internal and external partners to provide coordinated care
Support youth in securing and maintaining housing, including: Housing search, applications, and placement; Referrals to appropriate agencies, housing programs and partners
Provide landlord navigation and advocacy: Advocacy, mediation, conflict resolution, and support with tenancy-related issues; Education and facilitation on tenant rights and responsibilities skills such as Rent Smart
Support housing setup: Coordinate access to furniture, household items, and basic needs through partnerships
Support financial stability through: Tax filing assistance and Benefits Navigation; Facilitation or Connection to Empower U and financial literacy programming
Assist youth in obtaining and maintaining ID and essential documentation
Support budgeting, financial planning, and income stabilization
Support job readiness, including: Resume building and interview preparation; Job search and applications; Connection to training, certifications, and volunteering for employment qualifications and resume improvement
Develop business partnerships to support applications
Facilitate life skills workshops such as: Social and Independent living skills
Provide ongoing follow-up support post-transition: Regular check-ins (in-person, phone, etc.); Monitor and document progress toward goals (housing, employment, financial stability); Develop individualized support plans with clear goals and outcomes
Maintain accurate documentation and case notes
Collaborate with internal teams and external partners to ensure coordinated care
Ensure youth are connected to internal and external supports that promote stability and well-being