Transition Analyst

Cushman & Wakefield•Saint Louis, MO

10d

About The Position

The TQC Transition Analyst is responsible for onboarding newly awarded property management assignments in assigned regions. The Analyst supports Property Management teams while providing a high level of detail and customer service. The Analyst is involved in special projects and ensures data integrity in all department tools and systems.

Requirements

Bachelor’s degree
3+ years of relevant experience
Or any similar combination of education and experience
Proficiency with Microsoft Office products, including Word, Excel, and Outlook
Ability to understand, interpret, and abstract complex real estate terminology and documents
Effective time management skills
Detail oriented, organized, and thorough
Proven record of providing excellent internal and external customer service
Excellent interpersonal skills with high initiative, flexibility, and team approach to work
Excellent oral and written communication skills

Nice To Haves

Experience in real estate
Basic accounting knowledge, including understanding Property Management function, lease administration, and tenant leases/reconciliations preferred

Responsibilities

Plan, analyze and complete all required tasks of onboarding newly awarded property management assignments with minimal guidance and/or supervision using department tools
Assist City Leads and support staff with pipeline tools and monitor notifications for accuracy and timeliness
Analyze and facilitate communication among Property Managers, Client Accounting, Corporate Accounting, Human Resources, IT, and clients involved in the property transition
Setup new properties in applicable databases with 100% accuracy
Execute and perform all lease administration
Track receipt and complete abstract of Property Management Agreements
Serve as trainer and mentor to Lease Administrator / Interns
Track and ensure completion of all property transitions by maintaining target date-driven Transition Checklists and department tools that itemize all aspects of a property transition; Maintain and complete all department tools.
Update and maintain property and tenant information in databases to ensure accurate and efficient data
Generate, analyze, and interpret various reports needed by the property management staff
Train property management staff on various software platforms and company policies and procedures
Attend weekly meetings to provide updates of all assigned transitions to the department and Managers
Provide recommendations and solutions to the property transition process and lease data to meet the needs of the asset, client, and manager
Maintain positive working relationships with fellow support groups, Property Management teams and City Leads
Establish and maintain recurring market calls with City Leads and support staff
Collaborate with Property Managers to obtain client/tenant information, analyze and interpret tenant leases, field questions, make recommendations, establish solutions, and resolve issues
Develop transition process improvement initiatives and create documentation of processes; Proactively provide suggestions and solutions to property transition process
Participate in yearly department goals to drive change and improvement
Lead and execute special projects as assigned