Transit Supervisor I

City of Fresno•Fresno, CA

10d•Onsite

About The Position

Under general direction, Transit Supervisor I supervises the day to day assignments and performance of Bus Driver's on an assigned shift. Incumbents monitor route service, investigate, and resolve customer complaints and assign and supervise the daily assignments of buses, bus drivers and other assigned staff in accordance with applicable local, state, and federal statutes, rules, and regulations. The duties, work location, and schedule of this position may vary by assignment. The current vacancies exist in the Department of Transportation. Immediate and future vacancies will be filled from this eligible list for a period of three (3) months from the date the eligible list is created, with the option of extending that period for up to a maximum of two years at the City's discretion. If the examination process is suspended for this recruitment, the eligible list may be limited to three (3) months.

Requirements

Graduation from an accredited college or university with an Associate's Degree in transportation, public or business administration or a closely related field; AND Three (3) years of experience in transit operations.
Additional qualifying experience may be substituted for the required education of a year for year basis.
Possession of a valid Class 'C' California Driver's License or equivalent, required at time of appointment.
Must be able to obtain a Class 'B' California Driver's License with Passenger endorsement prior to the end of the probationary period and maintain throughout assignment.
Candidates considered for hire may be required to provide proof of a valid driver's license and current copy of their driving record.
The selected eligible candidates certified will be required to successfully pass a Department interview and a Department of Justice fingerprint prior to employment with the City of Fresno.
This position is designated as being Safety Sensitive and requires all eligibles offered employment to successfully pass a drug test prior to employment.
Federal law requires that applicants for positions involving the operation of certain transit vehicles, revenue services vehicles, the transportation of hazardous materials or heavy equipment over 26,001 pounds requiring a commercial driver's license, must undergo pre-employment drug testing as a condition of employment and may be subject to random alcohol and drug testing throughout their employment in this position.

Responsibilities

Supervise daily bus and driver assignments.
Monitor routes and restore service during delays.
Investigate service issues, violations, and accidents.
Resolve customer complaints and minor grievances.
Prepare reports and operational documentation.
Evaluate driver performance and recommend actions.
Respond to field incidents requiring intervention.
Identify service problems and suggest improvements.
Perform training, ride-alongs, radio control, or paratransit oversight as assigned.
Perform related duties as assigned.