Transit Planner

City of Fayetteville•Nc 28301, NC

16h•Onsite

About The Position

The City of Fayetteville is currently recruiting for a Transit Planner to perform complex technical analysis in support of Transit Department operations. This role involves the development and implementation of route schedules and service plans, analyzing data related to Transit Operator work assignments, and developing and maintaining databases and programs associated with Geographic Information Systems (GIS), Automatic Passenger Counts (APC), and Automatic Vehicle Location (AVL). The position requires coordinating research and analysis for new and improved transit routes, analyzing demographic and passenger data to identify needs for amenity improvements, and generating maps using Transit planning software. The Transit Planner will also work with the Title VI Coordinator on public outreach, prepare media releases, and participate in public meetings. Responsibilities include recording mileage, maintaining route change databases for NTD reporting, coordinating with external map developers, analyzing operator payroll hours for efficiency improvements, and administering survey instruments to measure service quality.

Requirements

Four years increasingly responsible experience in public administration, business administration, public transit administration, geography, planning or a related field.
Equivalent to an Associate’s degree from an accredited college or university with major course work in geography, planning, marketing or a related field.
Candidates selected for hire will be required to submit proof of education prior to a firm job offer being made.

Responsibilities

Coordinate and perform research and analysis leading to the development of new and improved transit routes, to include routing patterns, travel patterns, stop activity, ridership trends, etc.
Assist in the development of short- and long-range plans for the implementation of new and/or modified fixed route service.
Analyze demographic data, passenger use data and future service projections to determine the need for amenity improvements (bus stops, shelters, sidewalks, etc.); maintain inventory of all bus stop locations for use in mapping and performance measurement reporting.
Generate maps and analyze spatial data using Transit planning software and forecast travel patterns.
Work with the Title VI Coordinator to develop public outreach activities and prepare media releases for planned service improvements.
Coordinate the design and production of printed/electronic materials for advertising service changes and special services.
Participate in public meetings to explain planning proposals and service improvements and gather feedback.
Record daily mileage numbers and maintain a log of exceptions for the purpose of monthly reporting to NTD and reconciliation with maintenance software.
Maintain database of all route changes and update system mapping to ensure deadhead and revenue mileage is accurate for NTD reporting.
Work with external map developers to ensure maps/schedules are updated in advance of service changes.
Analyze scheduled versus actual operator payroll hours to identify opportunities for efficiency improvements/schedule changes.
Administer various survey instruments (mystery riders, customer surveys, etc.) to analyze and measure the quality of transit services and programs; oversee ride check survey program for annual APC validation.