Transit Fare Programs Planner/Analyst

Management & Training Corporation•San Francisco, CA

7d•Hybrid

About The Position

Be ready to rethink your assumptions about the public sector. Dedicated and motivated colleagues? Beautiful, high amenity building for on-site work and collaboration? Flexible schedules and hybrid work options? Yes, yes, and yes! ABOUT THE TEAM Established in 2023 the Regional Network Management (RNM) team, housed at MTC, is charged with driving transformative improvements in the customer experience for regional Bay Area transit and whose vision is to advance regional goals in equity, livability, climate, and resiliency through a regional transit system that serves all Bay Area populations. The work of the RNM is grounded in the 2021 Transit Transformation Action Plan, adopted by the Transit Recovery Task Force. ABOUT THE ROLE As a part of the RNM team, the Program Analyst will support the delivery of various transit fare initiatives including the Clipper BayPass Pilot Program, the No-Cost/Reduced-Cost Interagency Transfer Pilot, as well as other projects associated with the Transit Fare Policy Vision Statement, adopted by the Fare Integration Task Force in November 2021.

Requirements

Strong knowledge of the San Francisco Bay Area transit network, including knowledge of operators and key transit corridors.
Interest in improving the transit user experience through innovative ideas and creative approaches that may be novel to the Bay Area.
Knowledge of transit fare policy and approaches to using fare policy as a catalyst for policy outcomes.
Ability to translate technical information into a language and format understandable to the general public.
Prepare, evaluate and monitor program budgets.
Communicate clearly and concisely, both orally and in writing.
Prepare and make presentations to a wide variety of audiences.
Any combination of training and experience that would provide the required knowledge, skills, and abilities listed.
Equivalent to a bachelor’s degree from an accredited college or university with major coursework in planning, civil engineering, environmental science, communications, business or public administration, or a related field and two (2) years of increasingly responsible professional level experience in a field related to assigned area of responsibility.
Equivalent to a bachelor’s degree from an accredited college or university with major coursework in planning, civil engineering, environmental science, communications, business or public administration, or a related field and five (5) years of increasingly responsible professional experience in a field related to assigned area of responsibility.
Applicants with a degree issued from an institution outside the United States must have their transcripts evaluated by an academic accrediting service and provide proof of equivalency along with their application.

Responsibilities

Support the operations of the Clipper BayPass Pilot Program, including working directly with transit operator partners, existing institutional customers, and potential institutional customers.
Work closely with staff from MTC’s Clipper Program to facilitate the technical implementation of fare initiatives.
Support the evaluation of fare initiatives through robust technical and customer-based evaluation approaches.
Develop budget requests, consultant procurements, and other administrative documents necessary to support the delivery of fare initiatives.
Coordinate the Fare Programs Staff Working Group.