Transit Operator I, II, or III (Part Time)

St. George, City of•SunTran Public Transportation - St. George, UT

5d•Onsite

About The Position

The City of St. George is hiring part-time SunTran Transit Operators at Levels I, II, or III. Operators drive transit vehicles of various sizes on assigned routes according to manifests and schedules, providing passengers with safe, secure, comfortable, and courteous service while maintaining order on board. Duties and qualifications vary by level. Operators may be asked to fill in for additional shifts as needed. Transit Operator I performs route operations, collects fares, assists passengers with route and fare information, announces stops, supports passengers with special needs, handles passenger concerns, completes reports, inspects vehicles, reports maintenance or operating problems, uses a two-way radio, attends training, and helps with service-planning data collection, outreach, vehicle cleaning, and other division tasks. Transit Operator II performs pre- and post-trip inspections, communicates safety concerns, carries out the passenger-service and reporting duties of Level I, and may help install bus-stop poles, signs, and maps. The operator also assists Level I employees and coworkers by explaining bus operation and applicable policies and procedures. Transit Operator III performs the duties of Level II and additionally helps deliver the SunTran training program on routes and in a classroom. Level III operators are expected to know the routes and time points, automated vehicle locator and voice-announcement systems, and applicable passenger-transportation safety rules, and to train other operators in these areas. The position operates in a transit vehicle and transit operations environment and involves frequent passenger interaction, extended sitting, frequent entry to and exit from the vehicle, exposure to weather, noise, fumes, odors, and dust, and physical activities such as bending, kneeling, reaching, climbing, and fare collection. Operators must be able to push or pull up to 40 pounds to secure mobility devices, carry up to five pounds, and exert up to 10 pounds of push/pull force on vehicle controls. Work may include day or evening shifts, weekends, holidays, and varying hours.

Requirements

High school diploma or equivalent; directly related experience may substitute for education.
Transit Operator I: valid Class A or B Commercial Driver License with passenger endorsement and a current DOT Medical Card.
Transit Operator II and III: valid Class A or B Commercial Driver License with passenger and air-brakes endorsements and a current DOT Medical Card.
Transit Operator II and III: must be at least 21 years old.
Transit Operator II: at least one year of transit-operator experience.
Transit Operator III: at least two years of transit-operator experience.
Transit Operator II and III: attend and complete six TAPTCO Transit Operator Development courses each year and score at least 70% on the Course Mastery Test.
Knowledge of applicable city and state traffic regulations, signs, signals, and safety procedures.
Ability to read maps and schedules, communicate orally and in writing, and perform basic reading, writing, and spoken-language tasks; basic math skills to determine fares and make change are identified for Level I.
Strong interpersonal skills and ability to react quickly to situations that may affect safety or passenger security.
Levels II and III: ability to pass mandatory and random drug screening; read and write English; interpret traffic signs, maps, schedules, and posted memos; communicate professionally by two-way radio; manage driving distractions and pressure; and take direction from a supervisor.
Level III: knowledge of AVL and AVA systems, routes and time points, and passenger-transportation safety laws and DOT regulations; ability to train operators in classroom and on-road settings and complete special assignments with minimal supervision.
Ability to meet the stated vision requirements, including close, distance, and peripheral vision, depth perception, and focus adjustment, and to see for vehicle operation in day and nighttime conditions, reading, and observing passengers.
Ability to perform the physical demands of the role, including frequent vehicle entry and exit, climbing, bending, kneeling, reaching, fare handling, and pushing or pulling up to 40 pounds.
Ability to work day or evening shifts, weekends, holidays, and shifts of varying hours as assigned.

Nice To Haves

Previous experience driving public transit vehicles (Transit Operator I).
CPR and First Aid certification (desired for Transit Operator I and II).
English/Spanish bilingual ability (preferred).
TAPTCO training or equivalent transit training; training received at another transit entity may substitute for TAPTCO training.
Comparable transit-related experience may be credited under the stated rules: public-transit experience at a 1:1 rate; school-bus experience at 0.5:1; coach or shuttle driving at 0.25:1. Semi-truck and delivery-driving experience is not credited as comparable experience.

Responsibilities

Operate transit buses and other transit vehicles on assigned routes in accordance with manifests, schedules, and division procedures.
Provide safe, secure, comfortable, and courteous service to passengers and maintain order on the vehicle.
Collect fares, make change as needed, announce stops, provide directions and fare or routing information, explain passenger policies, and assist passengers with special needs.
Handle volatile situations and respond professionally to passenger requests, questions, and concerns.
Perform daily vehicle inspections, including pre- and post-trip inspections where applicable; promptly report vehicle problems and safety concerns to the dispatcher, supervisor, or fleet maintenance department.
Complete incident, daily, and other required reports and cooperate with investigations of customer complaints.
Operate two-way radios safely and maintain appropriate communication, customer service, and professional appearance.
Attend and successfully complete assigned transit training; Level II and III operators complete the specified TAPTCO coursework and mastery test requirements.
Assist in collecting data for transit service planning and scheduling and participate in division outreach activities.
Clean vehicles and perform daily interior and exterior vehicle maintenance.
Assist with installation of bus-stop poles, signs, and maps at Level II and III.
At Levels II and III, instruct and assist Transit Operator I employees and coworkers on proper bus operation and applicable policies and procedures.
At Level III, assist with the SunTran training program on routes and in a classroom setting.
Perform other division support duties as assigned, which may include clerical work and answering telephones.
Fill in for additional shifts as needed.