Transit Equipment Dispatcher (Vehicle Maintenance)

King County•Multiple locations in King County, WA

4d•Onsite

About The Position

This is an internal recruitment for King County, seeking qualified King County Employees. The Transit Equipment Dispatcher is crucial for ensuring reliable transit service by managing well-planned, well-maintained equipment. This role involves overseeing coach assignments and dispatch flow within the bus yard, tracking mileage, scheduling inspections and washes, and supporting operators. The position is vital for keeping the fleet operational, maintaining compliance with federal reporting standards, and influencing service reliability and maintenance workflow. The ideal candidate is analytical, coachable, goal-oriented, and takes pride in accuracy, with the opportunity to make a visible impact on service reliability and the community.

Requirements

At least 1 year of intermittent Relief Transit Equipment Dispatcher experience at King County Metro.
Knowledge of coach types and sign-in/ sign-out procedures.
Strong understanding of how vehicle inspections work, including preventative maintenance servicing schedules and intervals.
Knowledge of base operating practices, and procedures.
Safe driving skills and the ability to maintain a Class B CDL.
Basic computer skills are required to enter and extract information from automated vehicle maintenance systems and related software applications.
Math and problem-solving skills, including the ability to analyze and solve complex mileage-based equations.
Excellent attention to detail and accuracy to avoid errors in documentation and record keeping.
Demonstrates strong coachability skills, including the ability to accept constructive feedback and make immediate and sustained improvements in performance.
The ability to communicate effectively and professionally with diverse employees.
Strong customer service and interpersonal skills are required.
Able to work both independently and as part of a team, interact appropriately with others and maintain effective working relationships across all levels of staff involved in the delivery of daily bus operations.
Requires skill in the use of personal computer programs, using data software, and multiple computer programs on a daily basis.
Applicants must be willing to work any shift (day, swing, graveyard) and at any base location assigned.
A valid Washington State Driver License and acceptable driving record.
Within 90 days of hire, a candidate must be able to obtain a Class B Commercial Driver License (CDL) with a passenger endorsement, and with the air brake restriction removed.
All candidates without a current CDL must have a Class B Commercial Learner's Permit (CLP), with correct endorsement and restriction removed, prior to receiving a formal offer.
To obtain a CLP in Washington State, you must be able to provide your current license, Social Security number, and proof of U.S. Citizenship or Lawful Permanent Residency.

Nice To Haves

Hands-on experience with any fleet or maintenance scheduling tools.
Any past experience where accuracy in data reporting and tracking information was critical.
Experience as a Transit Equipment Service Worker, including knowledge of equipment servicing and refueling tasks.

Responsibilities

Use computerized dispatching tools and systems to oversee daily coach assignments and equipment statuses for buses in service and in the yard, ensuring reliable coverage for scheduled bus routes and runs.
Make strategic decisions about equipment placement and route pairing, including assignments requiring specialized onboard features.
Monitor fleet usage and maintain accurate mileage records, anticipating upcoming maintenance needs and adjusting plans as needed to support timely inspections and continuous service.
Review operational information to confirm vehicles are prepared for service and meet any required readiness standards before sign-out.
Coordinate equipment availability for maintenance, cleaning, and repairs, keeping records aligned with established servicing workflows.
Maintain awareness of coach locations and readiness by completing multiple physical inventory counts of the base yard each shift in all types of weather conditions.
Support operators during vehicle sign-out and resolve issues that could delay departure (such as refueling/servicing a coach, or reassigning equipment as needed).
Assist with fleet movements between bases and help maintain an organized yard layout that supports efficient daily operations.
Use multiple software applications to record, retrieve, and update information needed for dispatching, maintenance coordination, and fleet oversight.
Provide professional and service-oriented support to operators, maintenance teams, and other employees involved in the delivery of daily bus services at Metro Transit.
Work independently and collaboratively as part of a team to uphold service requirements and maintain effective working relationships across operations.