Transit Driver - Durham Region Transit

Voyago•Ajax, ON

2d•Onsite

About The Position

Voyago, Transdev Ontario, is hiring Transit Drivers to fill an existing opening based in our Ajax office, supporting operations across the expanded Durham regions. Voyago's Transit Drivers are responsible for delivering exceptional door-to-door customer service while working closely with individuals who have special needs. You are required to provide proactive assistance to passengers in boarding vehicles, maneuvering wheelchairs, securement belts, lifting portable assistive devices, and offering necessary aid throughout the journey. You are a pivotal role in ensuring the safety and comfort of passengers by properly securing passengers, devices, and mobility aids. Additionally, providing WOW! Customer service to all passengers and assisting with information on fares, schedules, and stops is a crucial aspect of this role.

Requirements

A safe driver with a clean driving record
Can obtain a clean criminal record search and/or vulnerable sector screening
A professional driver with a class G license
Able to work with individuals who have special needs in a compassionate and patient manner
Physically capable to lift and maneuver assistive devices
Excellent communication skills both written and oral
Comfortable working around any type of service animal
Sound knowledge of the city of Durham

Nice To Haves

Prior experience in a similar role would be preferred

Responsibilities

Offering door-to-door customer service.
Assist passengers in boarding vehicles and maneuvering wheelchairs.
Attaching securement belts and lift portable assistive devices as needed.
Ensure the proper restraint and security of passengers, devices, and mobility aids.
Providing passengers with accurate information on fares, schedules, and stops.
Maintain a safe and comfortable environment throughout the journey.
Communicate effectively and professionally with passengers and team members.
Adhere to all company policies, procedures, and safety standards.