Transit Dispatcher

Hubbard County • Park Rapids, MN

2d • Onsite

About The Position

Support the public transit program with daily vehicle dispatch using radio, phone and computer equipment. Serve as the main contact for drivers and assist the public with coordinating public services.

Requirements

• High school graduate or 2 years post-secondary education or work experience or equivalent combination (equate to 2 years).
• Knowledge of area of operation and familiarity with roads and highways.
• Adhere to all laws, statutes, policies and rules with the essential level of confidentiality and safety required of the position.
• Proficient in using automated systems relevant to the position.
• Communicate effectively both orally and in writing with all stakeholders relevant to the position.
• Detail-oriented with strong organizational skills, accuracy, and problem solving.
• Ability and willingness to work a flexible work schedule.
• Understand and carry out simple instructions and arithmetic computations.
• Establish and maintain effective working relationships.
• Follow established procedures and directives from supervisors.

Nice To Haves

• Education and/or work experience with personal computers (Microsoft Word, Excel, Outlook).
• Education and/or work experience in dispatch

Responsibilities

• Responsible for overseeing daily vehicle dispatch, including primary point of contact for drivers, provide route logistics, site details, and real-time support via dispatch software, radio, and phone communication.
• Schedule public transit appointments, respond to public inquiries, and ensure timely and accurate data entry related to service requests, ridership, mileage, and vehicle maintenance.
• Prepare and present operational reports and analytics to management.
• Coordinate with internal teams and external agencies to support efficient and responsive transit operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED