Transformational Change Analyst

LyondellBasell North America•Houston, TX

About The Position

The Transformational Change Analyst supports the successful adoption of technology across IST&O projects, with a primary focus on executing change management activities for technology implementation projects. This role works under the guidance of a Change Manager, Program Change Lead, or project leadership to help impacted stakeholders understand, prepare for, and adopt new systems, processes, and ways of working. The role is hands-on and delivery focused, with emphasis on stakeholder engagement, communications support, training coordination, readiness tracking, deployment support, and post-go-live adoption reinforcement.

Requirements

Bachelor’s degree in Business, Communications, Organizational Change, Human Resources, Information Systems, Technology, or related discipline; equivalent relevant experience may be considered by HR.
4–5 years of change management experience supporting technology implementations, business process change, digital transformation, ERP, CTRM/ETRM.
Must have Trading experience.
Experience supporting stakeholder engagement, communication planning and execution, training coordination, readiness tracking, and go-live / hypercare support.
Demonstrated ability to work in cross-functional project teams and manage multiple priorities in a fast-paced implementation environment.
Strong written and verbal communication skills with the ability to translate project updates into clear, user-focused materials.
Working knowledge of trading or trading-adjacent business processes, systems, or implementation environments.

Nice To Haves

Experience supporting commodity trading, commercial, risk, logistics, supply chain, or energy-related technology implementations.
Exposure to CTRM/ETRM platforms, trading workflows, front/middle/back office processes, pricing, risk, settlements, or related commercial systems.
Change management certification or training such as Prosci, ACMP, CCMP, or equivalent.
Experience with Microsoft 365 collaboration tools, SharePoint, Teams, PowerPoint, Excel, project trackers, and training/readiness reporting.

Responsibilities

Prepare and execute change plans and project change activities and direction from the Change Manager or Program Change Lead.
Support implementation planning, deployment readiness, go-live, hypercare, stabilization, and adoption reinforcement activities.
Maintain change deliverable trackers, issue logs, stakeholder feedback logs, adoption support actions, and readiness inputs.
Identify adoption risks, user readiness concerns, and implementation barriers; escalate appropriately to project or change leadership.
Partner with project managers, business leads, product/process owners, and SMEs to coordinate change-related activities and timing.
Support stakeholder engagement activities for impacted business groups, including meeting coordination, briefing materials, feedback capture, and follow-up actions.
Draft, coordinate, and distribute project communications, talking points, FAQs, meeting materials, and user-facing updates as directed.
Support sponsor and business leader communication needs by preparing content, status inputs, and audience-specific messaging materials.
Gather and synthesize feedback from impacted users to inform project readiness and adoption support.
Coordinate training logistics, participation tracking, training schedules, and learner readiness activities.
Partner with SMEs and project team members to support development and maintenance of job aids, quick reference guides, FAQs, and other user support materials.
Track training completion, readiness indicators, open actions, stakeholder concerns, and adoption metrics as requested.
Support end-user preparation, UAT engagement, go-live readiness, and post-go-live user support activities.
Support change activities for IST&O technology implementations that impact trading, commercial, operations, risk, logistics, or related business functions.
Apply working knowledge of trading environments to help translate project changes into user-relevant communications, readiness actions, and adoption support.
Work with Business Change Lead to coordinate across business and technology stakeholders to support adoption of trading-related systems, workflows, data handoffs, and process changes.