Transformation Product Analyst

Ford • ,

1d • $74,300 - $166,200 • Hybrid

About The Position

The Ford Motor Credit Company team helps put people behind the wheels of great Ford and Lincoln vehicles. By partnering with dealerships, we provide financing, personalized service and professional expertise to thousands of dealers and millions of customers in over one hundred countries around the world. At Ford Credit, we are committed to innovation and are undergoing a significant platform transformation, creating exciting opportunities for talented individuals to join our team. We are seeking a highly motivated and experienced Product Analyst to support our Monetary and Payments receivables product delivery. This role demands a strong understanding of Ford Credit business processes and a comfort working in "white space" to analyze, define, and shape this innovative receivables and servicing product. You will play a critical role in analyzing the product vision, supporting the strategic direction, and contributing to the roadmap, ensuring it aligns with Ford Credit's broader transformation goals. While this role is remote, candidates within a commutable distance to Dearborn, MI will be expected to be onsite 4 days per week.

Requirements

• Bachelor’s degree in information technology or equivalent combination of relevant education and experience.
• 3+ years’ experience with asset-based receivables and/or monetary payments.

Nice To Haves

• Knowledge of Monetary and Payment business processes
• Project management tools like Atlassian JIRA/Rally
• SAFe Agilist certification
• Organizational and time management skills to keep teams and projects on schedule
• Excellent teamwork, interpersonal, and communication (written and oral) skills for working in a global environment

Responsibilities

• Support strategic product planning and development throughout the product lifecycle.
• Analyze the vision and goals, aligning the strategy with business objectives, and providing data-driven recommendations for prioritizing the roadmap for the Receivables product, ensuring it aligns with Ford Credit's overall transformation and platform roadmap.
• Collaborate with cross-functional teams and stakeholders to identify, analyze, and document business requirements by providing data-driven insights and recommendations.
• Contribute to the product backlog of epics, features, and user stories through detailed analysis.
• Translate requirements into detailed specifications and user stories to enable configurations within the new vended platform and development within the Ford Credit integration layer.
• Ensure Monetary and Payment rules and impacted areas are captured sufficiently for configurators to build the new system through detailed analysis and documentation.
• Ensure GIS standards, retention requirements, and other compliance rules are captured for each receivable area through thorough analysis.
• Ensure internal, state, and federal audit requirements are sufficiently captured through detailed documentation and analysis.
• Write clear and concise documentation, including Product Requirement Documents (PRDs), to ensure effective communication, alignment, and execution, ultimately leading to a more modern and efficient receivables platform.
• Gather and incorporate input from a diverse range of stakeholders, including technical teams, privacy and legal experts, risk and compliance professionals, finance and accounting teams, vendors, and customers. This collaborative approach will inform the prioritization of features and capabilities.
• Track and report on success criteria, OKRs, KPI usage, and outcomes for products, providing performance insights against these metrics.
• Ensure a smooth launch of the Minimum Marketable Product capabilities and drive adoption across the organization, providing ongoing support and training as needed.
• Monitor product performance, identify areas for improvement, and implement enhancements to optimize efficiency and user experience through data analysis and recommendations.
• Understand and support the overall vision and product strategy.
• Collaborate with the Engineering team to understand technical implementation methods and schedules, providing data-driven insights and post-implementation support.
• Collect, analyze, and synthesize stakeholder input from technical teams, privacy, legal, risk, compliance, finance, accounting, etc., to capture required capabilities and priorities for roadmap consideration.
• Develop and support Monetary and Payments business requirements across enterprise software platforms and applications.
• Continuously enhance FMCC domain knowledge, stay current on the latest data engineering practices, and contribute to the company's technical direction while maintaining a customer-centric approach.

Benefits

• Immediate medical, dental, vision and prescription drug coverage.
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more.
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more.
• Vehicle discount program for employees and family members and management leases.
• Tuition assistance.
• Established and active employee resource groups.
• Paid time off for individual and team community service.
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day.
• Paid time off and the option to purchase additional vacation time.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree