Transformation & Innovation Sr Product Manager
About The Position
This job is responsible for developing and managing the end-to-end product life cycle for highly complex products. Key responsibilities include conducting market research and competitor analyses, determining product pricing, developing short and long-term strategies, and identifying innovative opportunities to modernize product offerings and deliver a more unified customer experience. Job expectations include ensuring that product management efforts are integrated with sales, marketing, operations, implementation, and customer service strategies. Role is within the Transformation Portfolio Product Delivery Team within the Consumer and Small Business Product Organization. Internal employees who are currently working from home are still eligible to apply. However, if selected for the role, you may be required to work onsite in accordance with the workplace excellence policy.
Requirements
- Demonstrated strategic planning/product management skills
- Strong analytical skills with breadth of view
- Negotiation skills
- 7+ years of relevant experience
- Working knowledge and understanding of Consumer and Small Business Banking Products, Services and organizational structure
- Ability to juggle multiple priorities and deliverable efficiently
- Strong digital knowledge and experience
- Process design experience
- Knowledge across channels: Call Center, Financial Center and/or Digital channel
Nice To Haves
- Experience with AI Tools a plus
- Bachelor’s Degree (Masters a plus)
Responsibilities
- Identifies and creates comprehensive plans for product development and deployment, including supporting the creation of sales training programs and marketing materials to educate clients and internal teams on product capabilities
- Oversees a set of products and maintains financials, including managing the investment profile and profit and loss (P&L) activities, such as revenue and profit margins
- Provides information on product trends to sales and marketing teams leveraging knowledge of product functionality, marketplace trends, and the competitive landscape
- Identifies opportunities to streamline or enhance product offerings to fit client's existing and future needs and support continued growth and operational excellence
- Manages risk through implementing and monitoring effective controls in partnership with key support partners
- Partners with internal stakeholders to obtain meaningful insights about markets, clients, and competitors in order to develop products that solve client needs and ensure high adoption rates
- Develops and influences product strategy, driving products to provide comprehensive solutions across the bank
Benefits
- Access to paid time off
- Resources and support to our employees
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
