Sr Product Innovation Manager
Server Products Inc•Richfield, WI
•$110,000 - $140,000
About The Position
The Sr. Product Innovation Manager is responsible for leading Server's new product development portfolio from concept through commercialization using a structured Stage-Gate process. This role serves as the business owner for new product initiatives, ensuring opportunities are strategically aligned, financially viable, operationally executable, and deliver meaningful value to foodservice operators.
Requirements
- Bachelor's degree in Business, Marketing, Engineering or related field
- 7+ years of experience in Product Management, Product Innovation, New Product Development, Engineering, Marketing, or Commercial Leadership
- 5+ years of experience in digital marketing, CRM marketing, or marketing automation
- Experience operating within a formal Stage-Gate or structured product development process
- Strategic thinker with strong analytical capabilities
- High level of accountability and ownership
- Strong planning & organizational skills - excellent time management and multi-tasking skills
- Extremely strong critical thinker - able to see how decisions made today will impact the area, company and customer in the longer term
- Computer literate, with proficient functional knowledge of Salesforce and Microsoft Office Suite
Nice To Haves
- Preferred experience within foodservice equipment, restaurant technology, foodservice smallwares, beverage systems, dispensing systems, or adjacent commercial equipment industries
Responsibilities
- Identify and evaluate new product opportunities aligned with Server's strategic objectives
- Conduct market, customer, competitive, and industry research
- Lead the strategy, execution, and optimization of CRM-based lead generation and customer lifecycle marketing programs using Salesforce Marketing Cloud
- Own and manage Server's Product Management Process for Level 1, Level 2, and Level 3 projects
- Drive projects through all development phases from ideation through launch
- Conduct VOC research with operators, dealers, consultants, distributors, and end users
- Lead concept validation and customer testing activities
- Ensure product concepts align with Server's core customer value drivers
- Develop and maintain business cases for new product initiatives
- Create revenue forecasts, pricing strategies, profitability analyses, and ROI models
- Lead cross-functional project teams through development and commercialization
- Participate in: design reviews, DFM reviews, tooling reviews, certification planning, risk assessments, pilot production activities
- Lead commercialization planning for all new product launches
- Coordinate development of: launch plans, marketing plans, sales plans, and training plans
- Ensure organizational readiness across Operations, Customer Experience, and Sales team
- Conduct post-launch reviews and lessons learned
- Identify enhancement opportunities and portfolio expansion initiatives
- Support lifecycle management decisions including product revisions, extensions, and end-of-life planning
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What This Job Offers
Job Type
Full-time
Career Level
Senior
