Transcend: Transformation Director

Johnson & Johnson•Titusville, PA

3d•Hybrid

About The Position

The IM Transcend Transformation Director leads high-impact, cross-functional process simplification and performance improvement initiatives supporting Transcend, Johnson & Johnson’s global business transformation program. Transcend will modernize and harmonize foundational transactional processes into a standardized ERP platform, simplify the Pharmaceutical ERP landscape, and support growth, efficiency, and business agility. Working across Commercial, R&D, Supply Chain, Quality, Finance, and Global Services, the Director turns complex end-to-end business challenges into standardized, measurable, and sustainable ways of working. The role partners with business process owners and functional leaders to remove waste, reduce variation, improve decision quality and speed, and strengthen processes, data, and operating efficiency. It helps shift Transcend from technology deployment to business-led transformation, ensuring that solutions address root causes, produce quantified outcomes, and can be sustained after implementation. This is a hybrid role based in Horsham, Pennsylvania, with potential consideration for other Innovative Medicine Supply Chain hub locations, including Titusville, New Jersey, and Beerse, Belgium. The role requires on-site work at least three days each week, with the option of two remote days, and up to 25% domestic and international travel depending on business needs and location.

Requirements

Bachelor’s degree, university degree, or equivalent is required.
Lean or Six Sigma Black Belt certification is required.
At least 10 years of relevant work experience.
Demonstrated leadership of complex, cross-functional improvement initiatives.
Proven application of DMAIC, Lean, value-stream mapping, statistical analysis, root-cause analysis, design of experiments, process capability, and/or control planning.
Ability to translate improvement opportunities into quantified operational and financial value.
Experience working across multiple functions in a global and regulated environment.
Proficiency in written and spoken English to communicate effectively and professionally.
Ability to work on-site at least three days each week under the company’s flexible work policy.
Ability to travel domestically and internationally up to 25%, depending on business needs and work location.

Nice To Haves

Postgraduate, graduate, or focused degree in Engineering, Science, Business, Operations, Supply Chain, Finance, or a related field.
Lean or Six Sigma Master Black Belt certification.
Experience with enterprise transformation, ERP-enabled process redesign, or SAP S/4HANA.
Working knowledge of process mining, workflow automation, advanced analytics, and/or visualization tools.
Experience in Life Sciences, Healthcare, or a similarly regulated industry.

Responsibilities

Lead end-to-end improvement of priority value streams across functions using DMAIC, Lean, and systems-thinking methods.
Simplify and standardize processes by removing non-value-added work, unnecessary handoffs, duplicate controls, and local variation while protecting patient safety, quality, compliance, and business continuity.
Translate transformation objectives and capability roadmaps into scoped improvement portfolios, charters, achievements, and measurable outcomes.
Establish reliable baselines, analyze process performance, identify root causes, and develop control plans, dashboards, and leading indicators.
Partner with Finance and functional owners to define benefit hypotheses, validate assumptions, and track productivity, cost, cash, working capital, service, quality, and risk outcomes.
Align process improvements with global templates, clean-core principles, data standards, automation, and digital or AI-enabled capabilities.
Lead cross-functional workshops to clarify process ownership, decision rights, dependencies, trade-offs, and issue paths.
Build standard work, governance, capability, and control mechanisms to support adoption and sustain improvements beyond implementation and release.
Coach Green Belts, process owners, and project teams, strengthening problem-solving, process management, and continuous-improvement skills.
Communicate progress, risks, decisions, and value realization to senior stakeholders through concise, fact-based updates.

Benefits

Company consolidated retirement plan (pension) and savings plan (401(k)), subject to plan terms.
Eligibility to participate in the long-term incentive program.
Vacation: 120 hours per calendar year, subject to applicable policy and hire date.
Sick time: 40 hours per calendar year, with different amounts for employees residing in Colorado or Washington.
Holiday pay, including floating holidays: 13 days per calendar year.
Work, Personal and Family Time: up to 40 hours per calendar year.
Parental Leave: 480 hours within one year of the birth, adoption, or foster care of a child.
Bereavement Leave: up to 240 hours for an immediate family member and 40 hours for an extended family member per calendar year.
Caregiver Leave: 80 hours in a rolling 52-week period.
Volunteer Leave: 32 hours per calendar year.
Military Spouse Time-Off: 80 hours per calendar year.